Program Analyst (FTC), WFS Hiring Strategy

NOTE: This role is for a 1 year fixed term contract.

Join Amazon's EU Workforce Staffing team as a Program Manager to drive transformational change across our European operations. In this highly visible role, you'll leverage your financial expertise and analytical skills to shape operational and strategic decisions through data-backed recommendations.

We are transforming our hiring processes to deliver better outcomes, and we need a strategic thinker who can turn data into actionable insights. As a Program Manager in our EU WFS Hiring Strategy team, you'll collaborate with Operations and Finance leaders across multiple countries to evaluate our hiring landscape and drive innovative solutions. This is an opportunity to tackle complex challenges at scale, influence senior stakeholders, and make a lasting impact on Amazon's growth in Europe.
Working within Workforce Staffing, you'll become a trusted business advisor, ensuring operational and strategic choices are supported by robust financial analysis and reliable data. This role offers exceptional exposure to Amazon's European operations and the chance to work with diverse stakeholders across our organization.

The ideal candidate thrives in ambiguous environments, demonstrates strong financial acumen, analytical capabilities, and brings a passion for continuous improvement. If you're excited about solving complex problems, driving change through data-driven decisions, and working in a fast-paced, collaborative environment, we want to hear from you.

Key job responsibilities
Financial Analysis & Strategy
- Drive financial modeling and scenario planning to evaluate transformation initiatives across EU countries
- Create and maintain business cases to assess risk-cost trade-offs incorporating labor costs, capacity planning impacts, and ROI analysis
- Lead annual planning and quarterly forecasting processes, incorporating regional variations and market dynamics
Program Development & Execution
- Design and implement standardized financial frameworks and metrics to evaluate hiring processes across EU markets
- Identify optimization opportunities through data analysis and process evaluation
- Track and measure program performance against key financial and operational metrics

Stakeholder Management & Reporting
- Partner with Operations, Capacity Planning and Finance leaders to drive data-driven decision making
- Present complex financial analyses and recommendations to senior leadership
- Develop clear, actionable insights from financial and operational data
- Build and maintain relationships with cross-functional stakeholders across EU countries and business lines.

Risk Management & Process Improvement
- Develop mitigation strategies for identified risks, considering cost implications and operational impact
- Lead continuous improvement initiatives to enhance financial planning and reporting processes
- Design scalable solutions that can be implemented across multiple regions

About the team
Have you ever ordered a product on Amazon and, when the box arrived, wondered how it got to you so fast? Have you wondered where it came from and how did Amazon to deliver it to you?
Our supply chain network is renowned for being world-class, delivering packages to customers across the world. Amazon Associates are the foundation of that supply chain. Our Work Force Staffing teams don’t just onboard associates; they also help drive the company forward by partnering closely with global cross-functional teams to support the growth of this rapidly expanding network; driving innovation, efficiency, and cost-effective operations across the network in a fast paced environment.

BASIC QUALIFICATIONS

- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience in program or project management
- Experience working cross functionally with tech and non-tech teams
- Experience in defining and implementing process improvement initiatives using data and metrics
- Experience defining program requirements and using data and metrics to determine improvements
- Speak, write, and read fluently in English

PREFERRED QUALIFICATIONS

- Experience in driving end to end delivery, and communicating results to senior leadership
- Experience leading process improvements
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules