Global Service Manager (m / f / d)

Region : Köln oder Künzelsau (mobiles Arbeiten möglich)Wer wir sindThe BERNER Group is a European trading company for professionals in the fields of mobility, construction, and industry. We are the leading B2B specialist and an innovative manufacturer of chemical products. Our purpose is : "We are pushing the limits of the possible for the shapers of a better tomorrow." This means that our strong brands BERNER, BTI by BERNER, and CCS assist our customers in successfully running and maintaining their businesses.DEINE AUFGABENIdentification of new service developments & trendsDevelopment of new customer services incl. preparation of go-to-market assets (e.g. contracts, advertising, training) in collaboration with internal departments (e.g. Marketing Operations, Legal, Purchasing)First go-to person for local ad-hoc requests & service launch supportAnalysis of Service KPIs, best practice identification and definition of counter-measurements Regular performance steering with local country organizationsDU BRINGST MITYou have been preferably working in marketing or sales environmentYou gained first experiences in international working environmentYou are persuasive and have the innate ability to clearly express important topicsYou are persistent & able to manage cross-functioning teamsYou work with a hands-on mentality & are fluent in English with great communication skillsWARUM BERNER?Permanent employment contractRemote work options availableComprehensive onboarding through a structured training programTechnically modern equipped workplaceKünzelsau : Company restaurant with freshly prepared meals dailyCologne : Sodexo meal vouchersTravel cost reimbursementBicycle leasing through JobradDiscounted membership with our partner Wellpass, providing access to 5,000 high-quality sports and health facilities, as well as online fitness coursesCompany pension scheme and attractive conditions for employee purchasesVarious training opportunities in a future-oriented family businessBecome a part of our team! Please apply preferably through our online form, indicating your earliest possible start date and your salary expectations.If you have any questions, feel free to give Francesca Talamo a call at : +49 (0) 7940 121-641. We look forward to hearing from you!