Alcatel Implementation Engineer (L3) (m / w / d) bundesweit

JOB DESCRIPTION

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Alcatel Implementation Engineer (L3) – bundesweit (m / w / d)

Standort : Deutschland (Remote / Hybrid), bundesweite Reisetätigkeit erforderlich

Über uns

NTT Germany unterstützt Kund : innen bei der Einführung moderner Collaboration- und Sprachlösungen – on-premises, hybrid und cloudbasiert. Als Teil unseres TS-Teams übernehmen Sie die technische Umsetzung anspruchsvoller ALE-Kommunikationslösungen (Alcatel-Lucent Enterprise) bei mittelständischen und großen Kund : innen.

Ihre Aufgaben

• Planung, Installation und Konfiguration von OmniPCX Enterprise (OXE) inkl. Hochverfügbarkeit und Virtualisierung; Management über OmniVista 8770.
• Planung, Installation und Konfiguration von Rainbow inkl. Hochverfügbarkeit und Virtualisierung; Management über OmniVista 8770.
• Umsetzung von Contact-Center-Szenarien (OmniPCX / CCD), inkl. Skill-Routing, Reporting und Agent-Desktop; Integrationen (z. B. Genesys / RSI).
• Hybrid- / Cloud-Integrationen mit Rainbow™ (WebRTC-Gateway, OXE↔Rainbow Kopplung, Security / Compliance).
• SIP-Trunking & SBC-Interop (z. B. Audiocodes) : Nummernpläne, LCR, Notruf-Routing, Test & Abnahme.
• Troubleshooting, Root-Cause-Analysen, Change- / Release-Management, Dokumentation und Know-how-Transfer gemäß SLA.

Ihr Profil

Nice-to-have

Wir bieten

Workplace type : Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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