VP of People & Culture (mfd)

ng-voice is entering a new and ambitious phase of growth expanding its technology platform partnerships and global footprint. We are seeking astrategic and hands-on Vice President of People & Cultureto shape the next chapter of our organizational evolution.

As atrusted strategic partner to the Executive Team the VP of People & Culture will design and implement scalable people systems that maintain hightalent density build leadership capability and strengthen ng-voices collaborative innovation-driven culture.

The ideal candidate combines strategic thinking with operational excellence - capable of architecting the people roadmap for a scaling tech organization while staying close to the details that make execution successful.

This is a pivotal opportunity for an ambitious and capable HR leader who wants to contribute to ensure best in class ways of working in a company where people and culture are seen as key levers of growth.

1. People Strategy & Organizational Architecture

• Develop and execute a strategic People Roadmap aligned with ng-voices business objectives and growth trajectory.
• Proven track record to design development and deliver core HR processes that are agile and create a frictionless employee experience.
• Understanding of the HR IT/ AI landscape to leverage new technologies to most efficiently bring people solutions with speed to the ng-voice employees.
• Design scalable organizational structures and leadership systems that sustain agility and reinforce talent density as a core principle.
• Partner with the Executive Team on data-informed decisions related to workforce planning leadership capability and development and organizational development.
• Anticipate scaling challenges and implement pragmatic processes that balance structure with entrepreneurial freedom.

2. People Team Leadership

• Lead mentor and develop the People & Culture team fostering a culture of collaboration ownership and continuous learning.
• Empower the existing Talent Acquisition and HR Operations leads to elevate their impact and integrate their expertise into the broader people strategy.
• Leverage a strong personal and professional network within the HR and Talent community to identify top talent and benchmark best practices.

3. Talent Acquisition & Market Insights

• Partner with the Head of Talent Acquisition to continuously refine the recruitment strategy ensuring ng-voice attracts and secures exceptional talent across functions and geographies.
• Establish a recruitment analytics framework to identify trends bottlenecks and opportunities for improvement.
• Strengthen ng-voices employer brand highlighting its cloud-native innovation purpose-driven culture and growth opportunities.

4. Retention Growth & Engagement

• Develop and implement retention strategies that sustain engagement and loyalty among top performers through the dynamic growth phases of the business.
• Foster a culture of feedback development and recognition linking performance and progression with company goals and values.
• Coach and mentor emerging leaders equipping them with the mindset and tools to build high-performing resilient teams.

5. People Operations Systems & Automation

• Design and optimize People Operations processes for scalability compliance and employee experience introducing automation where appropriate.
• Lead the design and governance of compensation bonus and equity/VSOP programs ensuring fairness transparency and alignment with company values.
• Build a People Analytics and Insights framework that translates data into actionable intelligence for leadership decision-making.
• Oversee compliance with European labor law and GDPR standards while supporting multiple employment models across geographies.

• 8 years of progressive HR or People leadership experience including at least 3 years in a senior (Head/VP) role within a scaling technology-driven environment.
• Proven ability to design and implement people systems and frameworks that enable organizational growth and performance.
• Strong grasp of hybrid/remote work models and European employment regulations.
• Analytical mindset with experience using data and insights to inform strategic decisions.
• Exceptional communication and influence skills; fluent in English.

• Experience with HR technology platforms (ATS performance and learning systems).
• German language proficiency.
• Previous experience in telecommunications or high-growth SaaS/tech environments

Leadership Attributes

• Scale-Up Mindset: Experienced in navigating both startup agility and scale-up complexity with a pragmatic approach to structure and change.
• Builder Mentality: Moves fluidly between strategic design and hands-on delivery architect and operator in equal measure.
• People Developer: Invests in the growth of leaders and teams; creates a culture of coaching and continuous learning.
• Outcome-Focused: Strong bias for action translating vision into measurable results and ensuring accountability for delivery.
• Resilient & Adaptive: Maintains clarity composure and optimism in the face of ambiguity and rapid change.
• Trusted Partner: Builds credibility and trust across all levels of the organization through sound judgment and integrity.
• Culture Shaper: Acts as the steward of ng-voices values ensuring collaboration innovation and accountability remain central as the organization grows.

• Work-Life-Balance is a priority: Flexible working that suits you - we live and breathe a hybrid remote culture and dont mind where and when you work
• We are committed to building a diverse team that represents a variety of backgrounds perspectives and skills in a traditionally not very diverse industry
• We offer you the culture of a fast-growing start-up with the maturity of an enterprise company
• We are more interested in your experience and knowledge than formal degrees
• Entrepreneurial culture and flat hierarchies
• Mobility benefit fitness benefit language class benefit and wellness benefit (for full-time employees)
• Home office budget (for full-time employees)