Are you looking for a new challenge in a multicultural environment? Do you want to work for a company that values your skills and offers a clear path for career growth? Join us, a global leader in customer experience management, as a German-speaking Customer Support Specialist in Lisbon, Portugal.
As part of our team, you will help provide exceptional service to customers, ensuring their questions and concerns are addressed efficiently and professionally.
About the Role :
In this role, you will :
- Assist German-speaking customers with inquiries and issues through various communication channels
- Resolve customer complaints and provide solutions to ensure customer satisfaction
- Collaborate with team members to ensure excellent customer service standards
- Maintain accurate records of customer interactions
Requirements :
Native German speakerB2 level of English for internal communicationEU citizenship or valid work permit for PortugalWillingness to relocate to Lisbon as soon as possibleBenefits :
Relocation support and accommodation assistance to ease your move to LisbonCompetitive salary with 2 extra payments per yearPerformance bonus to recognize your achievementsFixed bonus to enhance your earningsMeal allowance and transport bonus to cover daily expensesHealth insurance to take care of your well-beingPaid training to fully prepare you for the roleTake this opportunity to advance your career and experience life in a vibrant, growing city. Apply now!