Program Manager / Portfolio Manager-IT Ecosystem for Commercial and Services

A career at Lilium is for those who want to do something extraordinary . We t ake pride in pushing the boundaries of engineering, technology and customer experience .

A s part of a team, you will tackle challenges and deliver something that has never been done before. By joining Lilium you will have the opportunity to work with a world-class entrepreneurial team of more than 950 people who are as passionate about changing the world as you are.

You will always act with safety and integrity in mind and embody our core behaviors of efficient and positive collaboration, ownership of time, continuous improvements and, ultimately delivering results.

We thrive on diversity and creating an inclusive culture , with more than 50 nationalities currently working hard to bring our vision of a sustainable world to li f e.

Job Title : Program Manager / Portfolio Manager - IT Ecosystem for Commercial and Services

Job Overview : As a Program Manager and Agile Coach, you will play a pivotal role in leading the setup of a sophisticated IT ecosystem tailored for Commercial and Services operations, with a focus on comprehensive portfolio management.

This position requires a dynamic individual with expertise in program management, agile methodologies, and a strategic vision for optimizing technology solutions to enhance efficiency, customer experiences, and overall business performance.

Responsibilities :

• Program Leadership :
• Lead the strategic planning, execution, and monitoring of the IT ecosystem setup program for Sales and Services operations.
• Define program scope, objectives, and success criteria aligned with business goals.
• Agile Transformation Oversight :
• Drive the agile transformation within the program, applying agile principles and methodologies to ensure flexibility, adaptability, and responsiveness.
• Serve as an Agile Coach, providing guidance and coaching to teams transitioning to agile practices.
• Portfolio Management :
• Develop and implement portfolio management strategies, ensuring alignment with organizational objectives and business priorities.
• Oversee the selection, prioritization, and execution of IT projects within the Sales and Services portfolio.
• Stakeholder Management :
• Collaborate with sales leaders, service executives, IT teams, and other stakeholders to gather requirements, align expectations, and ensure program objectives meet business needs.
• Establish effective communication channels to keep stakeholders informed about program and portfolio progress.
• IT Ecosystem Design :
• Design and oversee the implementation of an integrated IT ecosystem that supports Sales and Services processes.
• Collaborate with solution architects and IT teams to ensure alignment with industry best practices and business requirements.
• Cross-functional Collaboration :
• Facilitate collaboration between cross-functional teams, including IT professionals, sales teams, service representatives, and other relevant departments.
• Ensure seamless integration of IT solutions with business workflows.
• Program Governance :
• Establish program governance structures, processes, and controls to monitor and manage risks, issues, and dependencies.
• Implement regular program reviews and status updates to ensure transparency and accountability.
• Quality Assurance :
• Implement quality assurance measures to ensure that IT solutions meet the highest standards of reliability, performance, and security.
• Collaborate with quality assurance teams to conduct thorough testing and validation.
• Continuous Improvement :
• Foster a culture of continuous improvement within the program, conducting retrospectives, gathering feedback, and implementing enhancements.
• Identify opportunities for optimization and innovation in the IT ecosystem.

Qualifications :

• Bachelor’s or advanced degree in Information Technology, Business, or a related field.
• Proven experience as a Program Manager, Agile Coach, or in a similar leadership role.
• Certified ScrumMaster (CSM) or equivalent agile certification.
• Strong understanding of sales and services operations.
• Experience in designing and implementing IT ecosystems.
• Proven expertise in portfolio management.
• Excellent communication, leadership, and stakeholder management skills.
• Familiarity with industry regulations and compliance standards.
• Project management and governance experience.

Join our innovative team and lead the way in setting up a state-of-the-art IT ecosystem for Sales and Services operations.

Contribute to the success of our organization by orchestrating agile transformations, delivering impactful technology solutions, and optimizing the portfolio for business success.

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Life at Lilium :

The wellbeing of our employees is a high priority. In our HQ we have many initiatives such as free healthy food and drinks, free in-house gym and health days.

In remote offices we offer online opportunities to stay connected and develop yourself as well including our culture club, learning terminal, Employee Assistance Program and many more.