Cash Collection Specialist (m/f)

Cash Collection Specialist

Arendt & Medernach is the leading independent business law firm in Luxembourg with over 800 professionals. The firm’s international team of more than 450 legal experts represents Luxembourg and foreign clients in all areas of Luxembourg business law from its main office in Luxembourg and representative offices in Frankfurt, Hong Kong, London, New York, and Paris.

Our service to clients is differentiated by the end-to-end specialist advice we offer, covering all legal, regulatory, taxation, and advisory aspects of doing business in Luxembourg.

Our firm advises international and domestic clients in all areas of business law relevant to their business activities, ranging from fund formation, banking, insurance, private equity, and real estate to corporate and tax matters.

Within Arendt, we uphold high standards. Our professionals work with clients on engaging projects, empowered from the start.

With a strong local presence in Luxembourg and international reach, we support and train our team members to thrive in a culture of excellence.

Specialised teams ensure the right skills are available, allowing for a focus on added value. Our leaders are approachable, providing support and mentoring.

We offer a vibrant social life with numerous events, embracing sports and art, our culture encourages openness and discovery beyond the professional realm.

With over 50 nationalities represented, Arendt is committed to the well-being of its staff, serving the best interests of its clients, protecting the environment, and supporting education.

Given the ongoing development of our firm, we are currently recruiting :

Cash Collection Specialist

Your role :

Within the Finance and Accounting Department, your main role will be to contact clients and collect outstanding payments while being able to establish a balance between maintaining trustful relationships, and ensuring timely payments.

• Monitor client accounts with the relevant Partners to select outstanding debts based on the financial reporting to be recovered through client contact;
• Propose to the Partner the most appropriate type of action to recover each selected debt;
• Investigate and document with the relevant team historical business data for each selected debt or bill;
• Resolve customer credit issues with the Finance team and help resolving billing issues in relation with Arendt business teams;
• Identify the right client contact to optimize the communication and issues solving;
• Contact clients to ask about their overdue debts and encourage timely approval of our invoices and their payments;
• Liaise with the law firms in charge of the enforced collection through legal procedures;
• Report to the Partners on the collection activity and accounts receivable status;
• Prepare monthly financial reporting and adhoc analysis to Arendt governance as defined by the Finance department;
• Document the internal collection software.

Your profile :

• You have proven experience of at least 3 years as a Collection Specialist or a similar role;
• You have a perfect command of English and French, both spoken and written;
• You have a very good knowledge and practice of billing procedures and collection techniques;
• You feel comfortable to work with targets;
• You have excellent communication and negotiation skills (written and oral) and problem-solving skills;
• You are highly proficient in MS Office (especially on Excel) and have a working knowledge of databases.

We offer :

• Excellent career development opportunities with tailor-made internal training focused on both technical and soft skills;
• An entrepreneurial work culture where we promote talent & ideas;
• Multicultural, diverse teams encouraging collaborative work;
• The opportunity to work and interact within a wide network of specialists; and
• A hybrid working environment offering flexibility and the possibility to work from home.

Arendt promotes equal opportunities and value each employee for what they bring to the community.