German-speaking Customer Service Agent - Fintech - Relocate to Athens

Ready for a fresh start somewhere sunnier? If you're passionate about fintech and great at helping people, this is your chance to combine  career growth  with  Mediterranean living .

We're hiring on behalf of a global client in the financial technology sector — supporting innovative money transfer platforms, digital banking services and cloud-based payment solutions trusted by millions worldwide.

In this role, you’ll join an international team in Greece and help customers navigate modern financial tools, all while building valuable experience in one of the fastest-growing industries.

Why Greece?

Move your career forward without pressing pause on your life.

Think  warm evenings ,  sea breeze after work , affordable living, a buzzing international community in Athens, and a lifestyle that doesn’t require a vacation to enjoy.

With full relocation support, getting started is smoother than you think.

What you’ll be doing

• Act as the first point of contact for customers via phone, email and chat
• Guide users through digital banking and payment solutions
• Offer advice, troubleshoot issues and provide practical best-practice tips
• Handle questions about new and existing services, always with professionalism
• Solve customer issues efficiently and maintain strong satisfaction levels
• Support the overall customer journey to increase engagement and loyalty
• Work towards personal and team targets in a structured environment

Requirements

Benefits

What’s in it for you

Why this role is worth considering

You’ll gain hands-on experience in the fintech space — a sector that continues to grow and stays relevant. Combine that with international exposure, personal development and the chance to live in one of Europe’s most vibrant cities, and you have a genuinely strong career step.