Mission Operations Coordinator, Houston (Overnight and PM Shift)

Who We Are

Nuro is a self-driving technology company on a mission to make autonomy accessible to all. Founded in 2016, Nuro is building the world’s most scalable driver, combining cutting-edge AI with automotive-grade hardware. Nuro licenses its core technology, the Nuro Driver™, to support a wide range of applications, from robotaxis and commercial fleets to personally owned vehicles. With technology proven over years of self-driving deployments, Nuro gives the automakers and mobility platforms a clear path to AVs at commercial scale, empowering a safer, richer, and more connected future.

About the Role

Our team is looking for a Mission Operations Coordinator to schedule, coordinate and optimize allocation decisions across multiple operational missions and geographies to meet Nuro’s challenging goals. As a key part of the Mission Operations team you will be required to use your independent judgment on a daily basis in responding to the dynamic nature of operations.

You will be responsible for understanding operations plans and translating that into a schedule, optimizing allocation as things change; support a group of drivers to meet team and program goals; respond to and handle emergency and troubleshooting situations with composure and lead continuous improvement projects to automate processes. You will work closely with cross functional stakeholders within operations and with other teams to ensure the team’s work remains a valuable part of the company’s metrics.

About the Work

• Scheduling & Coordinating :

Overall understanding of Nuro’s fleet operations and team capacities by geographies Coordinate a full shift of fleet operations (testing, manual data collections and documenting shift activities) across multiple geographies; use independent judgment on a daily basis to course correct and re-optimize to maximize productivity Translate the weekly plan into a schedule (with daily operator assignments) and ensure execution to plan; capture plan vs actual and provide insights on deviations

Ensure procedures are followed and checklists completed consistently with proper escalation procedures as necessary

Update and publish daily shift reports and hand off notes Act as customer support for commercial deliveries by interacting with merchant and customers along with supporting on-road operations and escalating issues to appropriate parties Execute other tasks as assigned by the manager

About You

Bonus Points

At Nuro, your base pay is one part of your total compensation package. For this position, the reasonably expected base pay range is between $55,800 and $75,390 for the level at which this job has been scoped. Your base pay will depend on several factors, including your experience, qualifications, education, location, and skills. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for an annual performance bonus, equity, and a competitive benefits package.

At Nuro, we celebrate differences and are committed to a diverse workplace that fosters inclusion and psychological safety for all employees. Nuro is proud to be an equal opportunity employer and expressly prohibits any form of workplace discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other legally protected characteristics.