IT-Support Engineer / On-Site Munich

IT-Support engineer with good English communication skills.

European citizenship is required as the customer is an European Organization.

Aufgaben

Remote work is NOT possible.

The customer is a large sized European institution based in Munich. Position is on-site in Munich-Germany .

The IT Support Engineer :

• handles end-user computer requirements and network requirements
• performs hardware installation and troubleshooting
• installs and troubleshoots hardware such as desktops, laptops, scanners, projectors, printers, video conference equipment
• Installs application software such as Microsoft Office and other related office productivity tools, antivirus, communication-related application software e.g. Teams, Zoom, etc.
• resolves network and internet-related connectivity issues
• installs and maintains network nodes such as Wi-Fi access points, network routers, etc.
• installs and maintains printers and printing services
• assists in the setup and monitoring of video live streaming services, as well as the setup and support of streaming broadcasts
• assists in the setup and monitoring of video conferencing sessions
• documents technical support requests, and actions taken by creating and updating tickets, and acts on the resolution of issues through the internal ticketing system

Qualifikation

Benefits

Start is expected in December 2025. We offer a good salary as full-time employee based on experience. The job itself requires on-site presence in Munich, Germany on a daily basis .

youdidIT bietet IT-Lösungen und Infrastruktursupport an. Das Unternehmen konzentriert sich auf maßgeschneiderte Softwareentwicklung, System Administration und IT-Support primär via Managed Services. Mit einem Fokus auf Innovation bedient es Kunden aus verschiedenen internationalen Branchen und öffentliche Organisationen an.

youdidIT provides IT solutions and infrastructure support, specializing in custom software development, system administration, and IT support—primarily through managed services. With a strong focus on innovation, the company serves clients across various international industries as well as public sector organizations.