Job Description
Key Responsibilities :
- Project Execution : Lead the planning, installation, and commissioning of turnkey systems. Program and validate equipment (MachineMotion, robotics like UR / Fanuc / ABB).
- Customer Success : Provide 1st-line technical support for mechanical, software, and robot issues. Deliver customer training and troubleshooting (including a 24 / 7 rotation starting in 2026).
- System Integration : Act as on-site technical lead for deployments and participate in Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT)
- Continuous Improvement : Identify process enhancements, contribute to internal SOPs / documentation, and provide field insights to Product and Engineering teams.
Qualifications
Your Profile :
Degree in Mechanical, Mechatronics, or Industrial Engineering.2–5 years of experience in industrial automation, robotics integration or robotics field service .Fluent in English and German (additional European languages a plus).Strong mechanical foundation with programming experience (ideally Python).Willingness to travel up to 15% of the time.Ready to bridge the gap between design and reality?
Join us as Head of Client Engineering to own the full lifecycle—eliminating silos, accelerating "design-to-ship," and ensuring our customer obsession translates into flawless execution. Lead the team that makes speed our greatest reliability.