E-Commerce Manager (m/f/d)

HYROX is a global sports event series that combines running and functional fitness training in a unique race format. Founded in Germany in 2017, HYROX has evolved into a worldwide fitness movement with events across five continents, attracting tens of thousands of athletes every season.

Our community is growing fast, and so is the demand for our gear. We want our online store to be more than just a shop—it needs to be the central hub for our brand, our products, and our stories. As we scale globally, we need an E-commerce Manager who combines commercial sharpness with a creative eye to drive sales and elevate the digital customer experience.

As our E-commerce Manager (d/w/m), you own the digital shelf. You are responsible for the day-to-day operations of our global platforms, ensuring that every product launch is flawless and every customer journey is seamless. You act as the bridge between Marketing, Product, and Supply Chain, translating the hype of our events into high-performing digital campaigns. You don’t just manage a website; you build the digital flagship of the HYROX brand.

YOUR KEY RESPONSIBILITIES

Platform Operations & Management

• The Engine Room: Manage day-to-day operations of the global e-commerce platform and local sites. This includes product listings, pricing, promotions, and inventory management in close collaboration with our external site provider.
• Launches & Drops: Manage high-heat product launches. You ensure all product info, visuals, and pricing are accurate, and the system can handle the traffic.
• User Experience: Contribute to the long-term growth strategy by identifying opportunities for digital innovation (AI, Chatbots, Personalization) and UX enhancements.

Commercial Strategy & Campaigns

• Campaign Execution: Plan and execute e-commerce campaigns in coordination with Marketing and Product teams.
• Storytelling: Position the e-shop as a content hub. You translate brand communications (Social, Events) into the shop experience to ensure a consistent brand presence.
• CRM & Retention: Coordinate newsletters and CRM initiatives together with Marketing to drive repeat purchases and customer loyalty.

Data & Analytics

• Data Driven: Monitor and analyze critical KPIs (Traffic, Conversion Rate, AOV, ROS).
• Reporting: Provide regular sales and performance reports to support commercial planning and strategic decision-making.

Cross-Functional Alignment

• Supply Chain Sync: Align closely with the Supply Chain team on stock availability, delivery timelines, and restock planning to prevent out-of-stocks or overstock situations.

YOUR PROFILE

• Experience: Minimum 3 years of relevant professional experience in e-commerce, preferably in Sports, Fashion, or Lifestyle brands.
• Education: Bachelor’s degree in Business, Marketing, E-Commerce, IT, or related fields.
• Skill Set: Expertise in digital marketing (SEO, SEM, Social) and strong proficiency with e-commerce platforms (e.g., Shopify, Magento) and analytics tools (GA4).
• Mindset: You have a structured, hands-on approach. You are highly organized, detail-oriented, and have a strong sense of timing (essential for Drops).
• Creative Commercial: You have a creative eye for how product, brand, and user experience connect to drive sales.
• Language: C-Level in English; German is a plus.
• Passion: Enthusiasm for fitness and performance-driven sports.

WHAT WE OFFER

• The opportunity to take on responsibility in a fast-growing, international company with a strong sports DNA.
• Flat hierarchies, quick decision-making processes, and plenty of room for your ideas.
• A motivated, international team with a genuine passion for sports and events.
• A healthy work-life balance thanks to flexible, trust-based working hours.
• A modern office in a top location – right in Hamburg Altona with excellent transport connections.
• 28 vacation days to recharge and reset.
• A Wellpass membership and discounted lunch options in-house.
• Your Deutschlandticket is fully covered by us – nationwide mobility, 100% on us.
• Employee discounts in our HYROX stores.

INTERESTED?

Then we look forward to receiving your application. Simply upload your CV as a PDF (no photo required) and answer the questions in the application form. Your contact person is Isabelle (HYROX People).

We are committed to creating an inclusive and respectful work environment. All qualified applicants will receive consideration for employment without regard to ethnicity, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or any other protected characteristic. We value diversity and are committed to fostering equal opportunity for all.