Working Student - Customer Solutions Manager, CSM Germany

Join Amazon Web Services (AWS) in leading the cloud revolution.

We are looking for individuals who are passionate about improving processes with technical, cloud based tools. As a Working Student AWS Customer Solutions Manager (CSM) you will work with a team of CSMs responsible for helping customers along their multi-year journey to the cloud. Our CSMs guide the customer through the operational, educational and governance aspects of a successful AWS cloud journey. In this new, highly visible, role you will be ensuring that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer.


At AWS, a CSM works with customers and AWS leadership, driving collaboration between multiple teams, including sales, solutions architects, professional service consultants and support teams, to plan and support workload migrations in a step by step manner. Our interns or working students are encouraged to think big, invent and take ownership on customer challenges. You will not only bring the best of AWS/ Amazon to our customers, you will proactively help solve the customer’s challenges through new ideas, tools and mechanisms.

As a working student, you will receive AWS technical training, immerse yourself in cloud computing develop business acumen, and learn more about Amazon culture. You will work on projects with mentors and peers, complete the AWS Cloud Practitioner Certification and attend professional development events.

Amazon working student role are part-time (20 hours/week) and normally run for 1 year with timelines dependent on country locations.

Successful candidates will have a technical background, problem solving abilities, be detail driven, and have great communication skills. They should be passionate about delivering a great customer experience while contributing to the day-to-day management of the customer’s successful migration to AWS.


Work/Life Balance
Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

BASIC QUALIFICATIONS

- Currently enrolled for a Bachelors/ Masters degree relevant to Business Informatics, Business Administration or International Management (Expected graduation date is 2027)
- Experience in program and project management fundamentals
- Fluent verbal and written English to effectively communicate problems and solutions
- Fluent verbal and written German to effectively communicate problems and solutions (C1 level)
- Enrolled as a student at a university in Germany for the complete duration of the internship

PREFERRED QUALIFICATIONS

- Excellent communication skills and ability to effectively articulate technical challenges and solutions to both large and small audiences
- Experience implementing a cloud-based technology solution in a school project or while working for a company
- Experience with one or more of the following domains: Analytics, Security, Storage, DevOps, Application Development, or Machine Learning, Awareness of AWS or cloud computing
- Demonstrated ability to quickly learn and apply new technologies
- Experience in program and project management fundamentals