Principal Managing Partner

About the Role

The individual will lead and coordinate Workday’s efforts across all lines of business (Sales, Pre-Sales, Services, Marketing, Product Management) orchestrating all Workday parties around a single, clearly articulated, three-year account/opportunity strategy

To achieve success, this professional will ensure three critical elements are in place:

A customer validated multi-year engagement roadmap Account & Opportunity Strategy Annual Plan

This person will assist in all phases of the life cycle (pre-sales, initial deployment and production) executing against the agreed governance model, which includes assigned Executive Sponsors at each phase.

What You'll Be Doing

• Nurture C-level Relationships: Foster strong, authentic connections with key C-level executives, understanding their strategic vision and encouraging trust.

• Champion Customer Success: Serve as the primary advocate for customer needs, proactively identifying and addressing challenges to ensure their success.

• Drive Strategic Alignment: Collaborate with the customer and internal teams to develop and implement a multi-year strategic roadmap that aligns with their business objectives and improves Workday's value proposition.

• Orchestrate Cross-Functional Collaboration: Lead a unified approach across Sales, Services, Product, and Marketing, ensuring flawless communication and a cohesive customer experience.

• Facilitate Executive Engagement: Arrange and participate in executive-level interactions, encouraging open dialogue and strategic alignment.

• Uncover Growth Opportunities: Proactively identify expansion opportunities by deeply understanding the client's evolving needs and showcasing Workday's solutions.

• Champion Innovation: Collaborate with Product teams to explore innovative solutions and incorporate client feedback into Workday's product roadmap.

• Ensure Operational Excellence: Coordinate the seamless execution of ongoing engagements, ensuring high-quality service delivery and customer happiness.

Key Objectives

• Cultivate deep and enduring relationships with C-level executives and their direct reports at key accounts.

• Craft and implement strategic roadmaps that drive customer success and Workday growth.

• Foster a culture of proactive customer advocacy and outstanding service delivery.

• Expand Workday's footprint within accounts through strategic upsell and cross-sell opportunities.

• Position Workday as a trusted strategic partner and innovation collaborator.

• Drive customer self-sufficiency by ensuring a customer understands how to engage with our Customer Experience organization and use the features of their Workday Success Plan

• Engage the appropriate workmates to support account planning and feature adoption strategies

About You

Basic Qualifications

• 8+ years’ experience of large account management, leading both account and delivery teams for software vendors or global SIs

• 5+ years of experience in consulting or professional services, preferably with enterprise software solutions.

• Proven track record of building and maintaining strong C-level relationships.

• Fluency in German and English

Other Qualifications

• Deep understanding of digital transformation agendas and experience working on large-scale technology implementations.

• Demonstrated success in driving customer happiness and achieving revenue growth.

• Ability to articulate sophisticated ideas clearly and persuasively.

• Ability to handle / prioritise multiple customer demands balancing customer happiness with revenue and profitability targets

• Leadership abilities to empower and coordinate a matrixed team of individuals at multiple levels within an organisation

• Experience implementing Workday is preferable

• Fluency in Danish, Finish or Swedish preferred

Workday Pay Transparency Statement (For EU Locations Only)

Listed below is the base salary range applicable to this position. Workday pay ranges (and the precise pay offered to the successful candidate) are based on a number of objective criteria such as relevant experience and skills, and educational qualifications, level of responsibility, demands of the role, work location and business need. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants awarded by Workday Inc. For more information regarding Workday’s comprehensive benefits, please .

Primary Location Base Pay Range: €116,300 EUR - €174,500 EUR GermanyAdditional Location Base Pay Range: €116,300 EUR - €174,500 EUR Germany