Commercial Inside Sales Representative (m/f/d)

Your mission

We want you!
This is not a pure administrative inside sales role.
This is a commercially responsible execution position within a structured strategic sales organization.

As Commercial Inside Sales, you are the daily commercial driver of your customer portfolio. You ensure that quotations, open orders and customer communication are handled with precision, professionalism and commercial awareness — always aligned with the defined strategic framework.

You work closely with:

• Agents – new business development
• Internal Account Manager – strategy & margin governance
• PO Team – order processing
• Operations & other departments – operational execution

Where your counterpart (Internal Account Manager) defines direction and profitability, you ensure disciplined commercial execution.

You are commercially active — but within a clear strategic structure.
Would you like to work in an international corporate environment where accuracy, personal responsibility, and teamwork are valued? Then join Fineline Global – one of the leading suppliers of printed circuit boards, electronic components, and modern energy storage systems (BESS).

Responsibilities:

• Prepare, review and send standard quotations in alignment with defined pricing structures and margin guidelines
• Execute structured and timely Quote Follow-Up (QFU) while tracking offer status, conversion rates and customer feedback
• Monitor and manage the open order book, ensuring transparency on delivery timelines, order changes and potential risks
• Proactively communicate with customers regarding order status, adjustments or delivery updates
• Coordinate closely with the PO Team, Operations and Supply Chain to ensure smooth commercial execution
• Escalate high-value, sensitive or strategically relevant opportunities to the IAM when required
• Identify margin pressure, competitive movements or performance deviations and signal them internally
• Recognize cross-sell and upsell signals during daily customer interaction and align with IAM and Agent
• Maintain clean documentation, CRM accuracy and commercial discipline across all account activities
• Contribute to overall account stability and customer satisfaction within the defined strategic framework

Your profile

Experience:

• 2–5 years of B2B experience, ideally in inside sales or account coordination
• Strong communication skills with a structured and customer-focused mindset
• Solid commercial awareness and understanding of pricing logic and margin impact
• Organized, detail-oriented and able to manage multiple priorities simultaneously
• Proactive follow-up mentality with a solution-driven approach
• Comfortable working cross-functionally within a structured sales environment
• Technical affinity (PCB knowledge is a plus, not mandatory)
• Fluent English required; German or Dutch preferred

Why us?

Why should you join us?

• Flexible working: Home office option for 2 days per week + full equipment (laptop, dual monitors, height-adjustable desk) for you home office workspace – enabling you to work the way that fits your life best.
• Reliable additional benefits: company pension plan, capital-forming benefits, private health insurance with a health budget of up to €300 per year (in Germany), and much more.
• Freedom for you: flexible working hours for personal appointments such as doctor's appointments, additional vacation days for special events, and special leave on your birthday.
• Community: Regular team events, joint lunches, summer parties, and Christmas celebrations promote togetherness in a friendly and appreciative atmosphere.
• Values that are lived: We cultivate a trusting corporate culture in which openness, cohesion, and mutual support are not just buzzwords.
• Feel-good extras: Office dogs and kids are welcome! For short breaks in between, table soccer and darts are available to help you clear your head.
• Secure job: We are interested in long-term cooperation and want to offer you prospects in a future-proof, international industry – combined with local down-to-earthness.

About us

Fineline Global is a leading global provider of PCB technology and supply chain solutions. With more than 10 offices worldwide and over 130 million circuit boards delivered every year, we support more than 3,000 customers globally in bringing innovative technologies to life.

But even more than what we do, we are proud of our people and their talent. Our employees are at the heart of everything we do.

At Fineline, you benefit from the opportunities of a large multinational company while enjoying the friendly and personal atmosphere of a local team. You will work in a truly global environment while being part of a supportive and collaborative workplace.

We believe that sustainable success is built together. That’s why we actively invest in your personal growth, professional development, and long-term career.

Despite our diversity, we all share the same connection — the “Fine Line” that brings us together and defines who we are as a company.

Join Fineline Global – we’re looking forward to meeting you.

What is a PBC?