Channel Solutions Engineer (all genders)

TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities Join TeamViewer as a Presales Solutions Engineer in our EMEA Channel Solutions Engineering team and support our growing Partner & Channel ecosystem across Europe. In this role, you will empower resellers, distributors, and MSPs to successfully position, design, and deliver services powered by TeamViewer ONE. Deliver technical enablement for Channel Partners, including presales workshops, specialist trainings, and recurring product updates Equip partner technical and sales teams to effectively position and demonstrate TeamViewer ONE Create and maintain architecture guides, technical documentation, configuration notes, and integration best practices Provide presales support during partner-led customer engagements, including discovery, demos, solution design, and competitive guidance Assist with partner-run Proof-of-Value activities, such as environment setup, lightweight troubleshooting, and validation of success criteria Participate in joint sales calls, account planning sessions, and deal strategy meetings with Channel Sales Managers Support MSPs in developing scalable managed service offerings built on remote connectivity, endpoint management, automation, and DEX Guide partners through onboarding, operational readiness milestones, integrations, and go‑live preparation Collaborate with Channel Sales, Sales Engineering, and Partner Enablement teams to ensure consistent partner success Represent partner technical feedback to Product Management and contribute to roadmap alignment Attend partner events, roadshows, and industry trade shows to showcase TeamViewer ONE Act as a trusted advisor to partners by translating complex technical capabilities into clear, real-world value Maintain a strong understanding of competitive trends in remote connectivity, DEX, and endpoint management Requirements 4–7+ years of experience in presales engineering, partner engineering, channel SE roles, or similar technical consulting positions Experience collaborating with European channel ecosystems such as VARs, MSPs, distributors, and system integrators Familiarity with ITSM tools, remote management technologies, automation platforms, and endpoint management solutions Strong understanding of solution architecture principles, integrations, and APIs Ability to run discovery, deliver demos, build POV configurations, and prepare technical documentation Comfort discussing IT security, automation, DEX, remote monitoring, and IT operations workflows Excellent communication skills with the ability to simplify complex concepts for partner audiences Strong team player who thrives in cross‑functional, distributed environments Self‑starter comfortable working remotely with partners across Europe Multilingual capabilities (German, English, French, etc.) are a strong advanta ge What we offer Onsite Onboarding in our HQ office for an optimal start Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews Premiums for the private pension plan ( BAV ) up to the maximum amount are topped up by TeamViewer Public transport friendly offices Option to lease an e-bike (Germany only) Special terms for local gyms Access to Corporate Benefits platform with many discounts Regular Team events and company-wide celebrations Open door policy , no dress code rules, frequent all Hands and Leadership Lunches Hybrid and Flexible work time with up to 50% home office Work From Abroad Program allowing up to 40 days of work outside your contracting country We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.