Senior AI Efficiency Manager (m/f/d)

Shape & Create - And make it happen!

The Villeroy & Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining & Lifestyle and Bath & Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries.

Want to become part of us? #shapeandcreate

Your Mission & Tasks:

• Strategic AI Scouting: Proactively identify and map existing processes to pinpoint AI-driven automation opportunities (e.g., chatbots, RPA, self-learning agents) leveraging advanced data science methods like Process Mining. Prioritize "big rocks" and "quick wins" that deliver the most significant impact.
• AI Product Management: Be an AI product portfolio manager by closely collaborating with Business and our AI experts to detail specific AI use cases and conceptualize "AI Product" solutions that address multiple needs with impact.
• Digital Roadmap Shaping: Co-develop and strategically refine our AI project pipeline, integrating AI-driven process redesign and our AI products across the entire value chain. Prioritize initiatives based on their potential to eliminate repetitive tasks, improve output, or scale operations.
• Business-IT Bridging: Evaluate, conceptualize, and guide the implementation of advanced AI and digital solutions from a Business point of view. Act as a crucial interface, ensuring seamless AI integration to achieve documented benefits and organizational efficiency.
• Adoption & Training: Establish innovative, AI-enhanced digital processes. Develop and deliver comprehensive training programs for Process Owners on AI-driven automation principles, tools, and methodologies, including business case development.

Your Profile:

• Educational Background: Completed studies in (Business) Informatics, Engineering, Mathematics, Physics, or Business Administration with a quantitative and technical focus.
• Relevant Experience: Minimum three years in data-driven process analysis and optimization/redesign with digital tools, including at least one year identifying and implementing AI automation solutions. Consulting experience is a plus.
• AI Expertise: Profound understanding and practical experience with AI technologies (chatbots, RPA, self-learning agents) and their application for efficiency gains.
• Analytical Prowess: Excellent analytical skills, quick comprehension, and structured presentation of complex business and technical contexts. Experience with process modeling (BPMN 2.0) and data-driven analysis.
• Technical Acumen: Good system and process knowledge in areas like sales, administration, or production, ideally with SAP S/4HANA experience. Familiarity with statistical methods, analytical tools (SQL/BigQuery, Google Analytics), foundational programming (e.g. R, Python), and cloud environments.
• Key Competencies: Fluency in English, strong problem-solving skills, proactivity, assertiveness, and experience with project and change management methodologies. Fluency in German is a Plus.

Think outside the box with us! #shapeandcreate