Talent.com
Next Job Abroad
Finnish speaking Customer Support Agent in MaltaNext Job Abroad • Berlin, BE, DE
Finnish speaking Customer Support Agent in Malta

Finnish speaking Customer Support Agent in Malta

Next Job Abroad • Berlin, BE, DE
Vor 30+ Tagen
Anstellungsart
  • Quick Apply
Stellenbeschreibung

Work in Malta as a Customer Support Agent – live where others vacation!

Our client doesn’t settle for ‘OK’. They strive to offer the best possible customer experience to their entire base of loyal customers. That means having best in class customer experience to be able to solve queries, enhance and exceed all expectations their players have. This isn’t your typical CS role, you will be taking things to the next level!

They are looking for passionate, people-centric individuals with great communication skills, to join their friendly, fun and creative team. Sounds like you? Read on...

You will become an expert on our clients sportsbook and casino brands and service. Directing your positive energy to all calls, chats and emails, assisting our clients customers with any queries they might have, daily. No day is the same in this role and that's what makes this role exciting.

Responsibilities:

  • Resolve customer queries via calls, live chat and email
  • Take ownership of customer cases that cannot be resolved at the point of contact and see through to full resolution
  • Communicate directly with other teams and providers to solve customer problems in the most efficient way
  • Approve customer withdrawals upon request from the player
  • Process KYC and documentation, conduct any enhanced due diligence required
  • Run daily security checks including reports on new customer accounts and payment transactions to protect the business from technical issues and abuse
  • Contribute to team effort by achieving personal KPIs to support departmental SLAs
  • Provide insight into current customer feedback and help shape our clients systems, processes and self-service outlets, such as their FAQs and Knowledgebase, both within CS and the wider Country Management
  • Ad hoc tasks as required by the CS Management such as analysing customer contact trends and patterns, and providing context around these

Requirements

About You:

  • Fluent knowledge of Finnish - both written and spoken
  • A keen interest in sports and casino
  • Analytical and problem-solving skills
  • Able to adapt to shift work
  • Customer service experience is considered a plus
  • Able to multitask

Benefits

What’s in it for you?

    • A competitive relocation package including a company bonus scheme.
    • Fantastic quarterly team events and weekly company events.
    • A one-time bonus to help you set up a comfortable workstation at home (our client is truly Hybrid).
    • On top of our clients Hybrid work arrangement, up to 40 days a year to work fully remote from anywhere.
    • Wellbeing allowance.
    • A comprehensive, International Private Health Insurance.
    • Breakfast at the office on Tuesdays.
    • Lunch at the office on Mondays and Wednesdays.

The international experience

Working in iGaming means:

- Multicultural colleagues
- English-speaking work environment
- Modern digital industry
- Fast career learning curve
- A social, team-driven workplace

Development & Growth:

With our client, they are committed to your continuous growth. With the internal Academy Programme, you will have the opportunity to expand your knowledge in key areas such as escalations, fraud, compliance, commercial, and product. This programme is designed to foster your career development, providing you with the tools and insights needed to grow into a more versatile, well-rounded professional. Our client prioritises investing in your potential, helping you thrive in your current role while opening doors to more opportunities within their company.

Ready to take the leap?

Pack your suitcase, embrace the sunshine, and start your international career in Malta!

Jobalert für diese Suche erstellen

Finnish speaking Customer Support Agent in Malta • Berlin, BE, DE

Ähnliche Stellen

Technical & Customer Assistance Agent - Relocation Included

Cross Border TalentsBerlin, Germany
Quick Apply

Join our support centers in Lisbon, Athens, or Barcelona.Provide excellent service to international customers and enjoy relocation benefits, paid training, and opportunities for promotion in a glob... Mehr anzeigen

Support roles in Europe

Cross Border TalentsBerlin, Germany
Quick Apply

Multilingual Customer Service Agents Wanted Work from Portugal, Spain, Greece, or Malta!.Are you fluent in English and another European language? Ready to grow your career in some of the sunniest a... Mehr anzeigen

Multilingual Customer Support Agent

Cross Border TalentsBerlin, Germany
Quick Apply

Multilingual Customer Support Agent in Portugal.Are you fluent in English and another European language such as Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, or Swe... Mehr anzeigen

Start 2026 in Greece – German-Speaking Customer Support (Relocation Provided)

Cross Border TalentsBerlin, Germany
Quick Apply

German-Speaking Customer Support Representative.We are hiring German-speaking Customer Support Representatives.Resolve customer inquiries efficiently and professionally.Identify customer needs... Mehr anzeigen

Multilingual Customer Support – Lisbon

FH Collective AcademyBerlin, Germany
Homeoffice
Quick Apply

Multilingual Jobs in Lisbon | Customer Support & Content Moderation.Our international clients in Lisbon are looking for multilingual candidates to join their customer service and content modera... Mehr anzeigen

German Customer Support Representative Porto, Portugal (Relocation Provided)

NordicrecruitersBerlin, Germany
Quick Apply

Are you ready to take your career abroad and experience life in one of Europes most vibrant and sunny cities? Join our international team in.Portugal, and become part of a global company that value... Mehr anzeigen

German-Speaking Customer Support - Milan (Relocation Package)

NordicrecruitersBerlin, Germany
Quick Apply

Are you ready to take your German language skills to one of Europes most stylish, energetic, and opportunity-filled cities? We are looking for a.German-Speaking Customer Support Specialist.Milan is... Mehr anzeigen

German-Speaking Customer Support Advisor + €1,000 signing bonus + Relocation

Velenosi&MeredithBerlin, Germany
Quick Apply

German-Speaking Customer Support Advisor (Inbound).Sofia, Bulgaria | On-Site (Hybrid available after 4 months based on performance).Join a leading customer support team supporting a prestigious Swi... Mehr anzeigen

German Customer Support Representative in Madrid, Spain (Relocated support)

NordicrecruitersBerlin, Germany
Quick Apply

Are you ready to take your career abroad and experience life in one of Europes most vibrant, sunny, and culturally rich capitals? Join our international team in Madrid, Spain, and become part of a ... Mehr anzeigen

Multilingual Customer Support Opportunities Across Europe

Cross Border TalentsBerlin, Germany
Homeoffice
Quick Apply

Are you ready to turn your language skills into a career with global impact? Join leading international companies across.Portugal, Greece, Malta, and Bulgaria.German, Dutch, Danish, Finnish, Norweg... Mehr anzeigen

International Customer Support Professional

Cross Border TalentsBerlin, Germany
Quick Apply

Multilingual Customer Service Agent Portugal, Spain, Greece & Malta.Are you fluent in English and another European language such as Dutch, French, German, Italian, Polish, Norwegian, Czech, Portugu... Mehr anzeigen

Multilingual Customer Support Roles

Cross Border TalentsBerlin, Germany
Quick Apply

Multilingual Customer Service Agents Wanted Work from Portugal, Spain, Greece, or Malta!.Are you fluent in English and another European language? Ready to grow your career in some of the sunniest a... Mehr anzeigen

GermanReservations Agent in Malta!

Cross Border TalentsBerlin, Germany
Quick Apply

Join Our Team as a Reservations Agent in Malta German & English (C1).Are you passionate about delivering exceptional customer service? We are looking for a.This is a fantastic opportunity to work i... Mehr anzeigen

Kickstart Your Career in Greece - German Customer Support

Cross Border TalentsBerlin, Germany
Quick Apply

Inbound Customer Support German in Athens.Monday to Friday, 9:00 AM 7:00 PM (flexible).Inbound Customer Support Representative.German and English to join our team in Athens.You will handle inc... Mehr anzeigen

Make Athens Your Office Finnish Customer Support with Relocation

Cross Border TalentsBerlin, Germany
Quick Apply

Swap Grey Skies for Sunshine in Greece.What if this autumn didn't mean cold mornings and rainy days?.We're looking for enthusiastic people who speak.Why Choose Greece This Autumn?.Beaches, history,... Mehr anzeigen

Bilingual Customer Support

Cross Border TalentsBerlin, Germany
Quick Apply

Multilingual Customer Service Agent Portugal, Spain, Greece & Malta.Are you fluent in English and another European language such as Dutch, French, German, Italian, Polish, Norwegian, Czech, Portugu... Mehr anzeigen

Multilingual Customer Support Roles Work in Portugal, Spain, Greece, or Malta

Cross Border TalentsBerlin, Germany
Quick Apply

Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish, Hungarian, Slovak, Romanian, Bulgarian, or Croatian.We're expanding our international teams ... Mehr anzeigen

German-Speaking Customer Support - Malta (Relocation Package)

NordicrecruitersBerlin, Germany
Quick Apply

Are you ready to take your German language skills to an international environment while living on one of the Mediterraneans most beautiful islands? We are looking for a.German-Speaking Customer Sup... Mehr anzeigen

Multilingual Customer Support Agent in Greece

Cross Border TalentsBerlin, Germany
Quick Apply

Multilingual Customer Support Agent in Greece.Are you fluent in English and another European language such as Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, or Swedi... Mehr anzeigen

Croatian Speaking Customer Support Specialist

Cross Border TalentsBerlin, Germany
Quick Apply

Relocation Package Included!!!.Dreaming of trading grey skies for sparkling Aegean seas?.Join our international team as a.Croatian-speaking Customer Support Specialist.Croatian while soaking up the... Mehr anzeigen