Bewerbungsfrist
31-Dez-2026Standort
BG - Sofia - TELUS TowerWeitere Standorte
BG - Sofia - Infinity TowerCountry
Bulgarien
Are you ready to take the next step in your career? If your answer is YES - join the leader of the CX (Customer Experience) sector TELUS Digital Bulgaria!
We offer:
Fully paid training
Stable job and career development opportunities
Attractive salary
Additional health insurance
50+ benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses
Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)
As a Customer Support Analyst in a Fintech Account with Danish and English you will be a part of a great team and all together will:
Provide solutions to questions/inquiries encountered in money transfer transactions or forward the issue to the relevant units
Provide timely reply and accurate information on the client's request
Assist customers through multiple channels, including phone, email, and chat
Identify and assess customers’ needs to achieve satisfaction
As a candidate, you do not need to have experience in a similar role but you should be fluent in Danish and English - C1/B2-equivalent.
We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building projects!
Does it sound like the perfect job for you? Apply now!
About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
Bliv en del af vores team
Vi søger dedikerede medarbejdere til vores kundeservice afdeling! Er du interesseret i en stilling som kundeservicerepræsentant? Vi tilbyder en dynamisk arbejdsplads, hvor kundeservice er i centrum for alt, hvad vi gør. Du får mulighed for at arbejde i et professionelt miljø med fokus på kundetilfredshed og personlig udvikling. Vi værdsætter engagement, kommunikationsevner og en positiv tilgang til problemløsning.
#LI-DNI
#IDJob
Zusätzliche Stellenbeschreibung
Are you ready to take the next step in your career and achieve your next challenge? TELUS Digital Bulgaria is looking for you!| Sprache |
|---|
| Danish |
| English |
EEO Statement
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Ref Number
Req_00122700Customer Support Analyst in a Fintech Account with Danish and English (m/f/d) • Hamburg, DE
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