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Patrique Mercier Recruitment By Nellie
Dutch Speaking Customer Service for E-commerce Company in GreecePatrique Mercier Recruitment By Nellie • DE
Dutch Speaking Customer Service for E-commerce Company in Greece

Dutch Speaking Customer Service for E-commerce Company in Greece

Patrique Mercier Recruitment By Nellie • DE
Vor 30+ Tagen
Anstellungsart
  • Homeoffice
  • Quick Apply
Stellenbeschreibung

Patrique Mercier Recruitment FR is pleased to offer a fantastic opportunity for a Dutch Speaking Customer Service Representative to join a thriving e-commerce company based in Greece. This role involves providing top-quality support to Dutch-speaking customers, ensuring a smooth and enjoyable shopping experience.


Responsibilities

  • Deliver exceptional customer service to Dutch-speaking clients through phone, email, and chat channels.
  • Assist customers with product inquiries, order processing, returns, and general support.
  • Handle customer complaints and resolve issues promptly to maintain high satisfaction levels.
  • Collaborate with internal departments such as logistics and sales to address customer needs effectively.
  • Maintain detailed and accurate records of customer interactions and transactions.
  • Stay updated on company products, services, and promotional campaigns to provide accurate information.

Requirements

  • Fluency in Dutch and English, both spoken and written.
  • Previous experience in customer service, preferably in an e-commerce or retail environment.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and the ability to work under pressure.
  • Proficiency with customer service software and Microsoft Office applications.
  • Detail-oriented with strong organizational and multitasking skills.
  • A customer-focused attitude and a willingness to go the extra mile to ensure satisfaction.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year Fully Paid Training
  • Fully Paid Relocation Package ( flight, transfer and hotel )
  • Free Greek Lessons, discounts and other perks
Jobalert für diese Suche erstellen

Dutch Speaking Customer Service for E-commerce Company in Greece • DE

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