Greif is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.
With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.
OUR VISION:
Being the customer service company in the world.
OUR PURPOSE:
Creating packaging solutions for life’s essentials.
Job Requisition #:
033977 Sachbearbeiter/in Collections _Ticket Administrator (m/w/d/x/) (Open)
Job Description:
Key Responsibilities
- Coordinates transportation providers to ensure prompt and proper movement of shipments.
- Assists in daily logistic account activities as well as in the auditing of invoices and set up of accounts for payment.
- Maintains inventory and coordinates freight shipments and document preparation.
- Reviews purchase orders and shipping documents to ensure accuracy.
- Tracks and troubleshoots shipping errors.
- Performs physical inventories and cycles counts, and orders materials and supplies as needed. Reconciles inventory discrepancies and updates the inventory system when necessary.
- May assist with identifying improvement opportunities across the site, including in the inventory and counting processes.
- May perform accounting support activities.
- May assist with transportation scheduling and warehouse operations.
- Incorporates and ensures safety observances are met, including use of all PPE by colleagues, ensuring guards and safety features are working, and promoting good daily safety practices and habits, etc.
- Performs other duties as assigned.
Education and Experience
- Typically possesses a high school diploma and up to 2 years of relevant experience.
Knowledge and Skills
- Good customer service skills.
- Effective written and oral communication skills, good attention to detail, and the ability to effectively balance multiple tasks and deadlines.
- Basic knowledge of accounting practices.
- Demonstrates ability to work collaboratively with others as part of a team.
- Basic understanding of Microsoft Office Suite and other relevant software.
At Greif, we believe that our colleagues are the center of our success. Our Total Rewards have a comprehensive focus on well-being and offer a competitive package that enables you to thrive, be engaged, and reach your full potential.
EEO Statement: