Account Manager - Metalworking fluids

At Quaker Houghton, we make the essentials of everyday life possible and enable new approaches for a positive future. Based in every corner of the world, our people are passionate about what we do. Grow where your contributions will matter.

As Account Manager you will manage our full product range and be the main contact for the key accounts in the South-West region of Germany. You will focus on business development, driving cross-selling and elevating customer satisfaction. Our customers’ success is our own.

Join the team and unleash your potential!

What do we offer?

• Competitive pay + bonus & rewards program.
• Company car, fuel card, phone, laptop & all necessary equipment for remote working.
• 30 days annual paid time off
• 2 annual days paid volunteering leave.
• Access to real career growth opportunities in the commercial or other related areas of interest.
• QH University: Continuous training tools for all employees.
• Attractive Wellbeing, Mental Health, Women Inclusion & D&I programs.

What will you do?

• Develop business growth with the main accounts in the assigned region to achieve company sales and gross margin targets. Identifying leads and successfully coordinating with the other commercial and technical teams involved to provide a solution that exceeds customer expectations and creates new business wins.
• Create strong relationships with key customer contacts across all levels, both existing and prospective, to both increase customer satisfaction and cross-selling success.
• Prepare and create customer presentations, proposals, commercial offers and value selling plans that demonstrate the benefits and value Quaker Houghton can offer.
• Deliver sound technical advice to the customer, working closely with our Product Application team to implement and offer new solutions.
• Communicate directly with the Key Account Management team for alignment with the account strategy to achieve maximum business potential and aim to exceed customer expectations.
• Coordinate as well with the Customer Service and Technical Service teams to make sure we meet overall customer expectations.
• Regularly report to management to analyze sales targets, budgets and forecast. Mainly using CRM, excel and other IT Tools available.
• Attend and participate in conferences and industry trade shows.
• Monitor the competitors' activities, industry trends & regional regulations to give feedback to management and KAM team that is useful for innovation and market development.

What are we looking for?

The ideal candidate will have at least 3 years' proven sales track record in the industrial fluids or metalworking industry. Preferably in lubricants, grease, coolants, forging, die casting or any similar products.

An ideal role for a passionate and dedicated technical sales professional looking to build a career in the sector.

• Education: Mechanical, Metallurgic, Chemical or relevant engineering degree is highly valued.
• Languages: German and English at a professional level is a must.
• A dynamic professional with excellent communication and presentation skills to be able to build strong trust-based relationships with the key stakeholders.
• This is a field based role in the South-West region of Germany.

Soft skills:

• Safety Conscious – Safety is the core of our culture.
• Team worker, Autonomous, Results Driven, Analytical & Problem Solver, Customer Focus.

About Us

We are a global leader in industrial process fluids present in 40+ countries continually improving and innovating so the world’s steel, aluminium, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Throughout our 100+ locations, our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next.

Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together, Act with integrity.

Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world.

Are you a QH colleague?

Please contact your TA Partner, Honorata Florczak or your HRBP for more information about the role and/or how to apply.

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