Front Desk & Office Assistant – ASAP - French & English Speaking

Working place: Company office

Contract type: Permanent contract

Working time: Full time

Location: Luxembourg Hamm

Ready to start your next challenge?

Grant Thornton Luxembourg is currently seeking a Front Desk & Office Assistant to start ASAP.

Working at Grant Thornton Luxembourg is an efficient opportunity to develop your potential within human-sized team in the heart of a multicultural and international growing group while respecting your work / life balance.

For us, you are a strength, your experience is a real added-value and places you as a key element in the realisation of our Reception ambitions.

Main mission

You will join our Reception Team to support services for multiple leaders. As the first point of contact for clients, candidates and visitors, you will play a critical role in reflecting the firm’s high standards, corporate image and client-centric culture. In a fast-paced and demanding financial environment, you will ensure seamless front desk experience while providing high-quality administrative and operational support. This position requires excellence in execution, discretion, adaptability and strong interpersonal skills, as you will interact with senior stakeholders and international clients on a daily basis.

Main responsibilities

Front Desk & Client Experience

• Act as the primary point of contact, delivering a professional and high-end welcome to all visitors;

• Ensure a premium client experience aligned with the firm’s standards;

• Manage incoming calls, correspondence and front desk activities with efficiency and discretion.

Office & Meeting Coordination

• Coordinate meeting rooms, ensuring optimal scheduling and flawless setup;

• Organise catering and logistics for client meetings and executive meetings;

• Ensure meeting areas and reception spaces reflect a high-quality and professional environment at all times.

Administrative & Operational Support

• Provide day-to-day administrative support to teams and leadership;

• Liaise with suppliers, service providers and building management;

• Support internal processes related to office operations and facilities management;

• Handle mail distribution, courier services and document management.

Stakeholder & Vendor Management

• Maintain effective relationships with internal stakeholders and external providers;

• Ensure timely follow-up and high-quality service delivery from vendors.

Main requirements

• Bachelor’s degree in Office management, Business Administration or related field

• 1–3 years of experience in a similar role (Reception/Office Assistant) within Financial services, Fiduciary/audit/consulting firm or Professional services environment in Luxembourg;

• Fluent in French and English (Luxembourgish, Germanor any additional language is considered a strong asset);

• Proficiency in Microsoft 365 (Outlook, Word, PowerPoint, Teams);

• Comfortable with digital tools and office systems;

• Professional presence & communication excellence;

• Strong attention to detail and sense of quality;

• High level of discretion and confidentiality;

• Client-service mindset with a proactive attitude;

• Ability to prioritise and multitask in a fast-paced environment;

• Strong organisation and reliability;

• Team-oriented with a positive and flexible approach.

3, 2, 1… Get ready to go beyond and apply!Next steps

• HR interview with our Talent team;

• Technical interview with Partner of the team.

Grant Thornton worldwide

Grant Thornton is one of the world’s leading providers of independent assurance, tax and advisory services. Over 80,000 Grant Thornton people, across 150 markets, are focused on making a difference to clients, colleagues and the communities in which we live and work.

Grant Thornton Luxembourg

Grant Thornton Luxembourg is a leading provider of Audit & Assurance, Business Advisory, Financial Services, Tax & Accounting and Technology services for all types of entities in Luxembourg. With more than 340 people and 26 partners, we apply strong technical guidance and breadth of experience to ensure that clients receive a truly different experience.

Your entity of work

Grant Thornton Participations bring together all our support services. Our aim is to provide specialist assistance, services or resources that enable our business departments to operate effectively and achieve their objectives. These include information technology and security, human resources, finance, marketing & communication, compliance, DPO and administration.

Your department of work

The purpose of our Office Management/Reception is to provide support services for multiple leaders with direct contact with our external and internal clients.

5 reasons to join us

1. Work life balance (additional holidays, parking possibility);

2. Interesting Benefits (annual discretionary bonus, trainings, lunch voucher, talent referral reward program);

3. Proximity management in agreement with our CLEARR values;

4. Integration follow-up to ensure yours & career development opportunity (on-demand feedback, mid-year and annual performance review);

5. Company life (events, afterworks, teambuilding, sport events) & engagements (Corporate Social Responsibility, Human Rights, Diversity & Inclusion);

6. You are the one that we are looking for!

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