Cluster Director of Sales

Company Description

French luxury and local cuisine in the world's most exciting city

Drop down your bags and relax at Sofitel Luxembourg Le Grand Ducal. The hotel overlooks the centrally located Pétrusse Valley and the historic heart of Luxembourg. It is the ideal place to immerse yourself in the delightful charm of this city at the heart of Europe, while enjoying first class hospitality and facilities during your stay. The hotel is conveniently situated in the city centre, close to the railway station and to Luxembourg's business and entertainment highlights.

The only 5 star Hotel on the Kirchberg Plateau, surrounded by the European Institutions and a short walk from the new exhibition centre, the Sofitel Luxembourg Europe is the ideal place to stay for business or leisure. Unwind at one of the nearby cultural attractions, or simply enjoy the many dining options on offer at the hotel.

Job Description

Overview

We are looking for a true sales leader — someone driven by results, passionate about selling, and deeply connected to their market.

The Cluster Director of Sales will lead all commercial activities for both Sofitel Luxembourg properties, with one clear mission: generate revenue through proactive sales, strong client relationships, and market expertise.

This role is designed for a hands-on commercial profile with a strong background in corporate accounts, MICE, and event agencies, and ideally exposure to online distribution channels (OTAs / direct sales platforms such as Accor ecosystem).

Key Responsibilities

Sales Leadership & Revenue Performance

• Define and execute a clear, aggressive sales strategy focused on revenue generation across rooms, F&B and events
• Personally drive new business acquisition and expand market share in the luxury segment
• Set ambitious sales targets to your team (5 people) and ensure consistent delivery through proactive actions
• Maintain a strong focus on conversion, pipeline management, and results

Business Development & Client Portfolio

• Build, develop and maintain a high-value client portfolio:
  • Corporate accounts
  • MICE segment
  • Event agencies
  • Key leisure and travel partners
• Leverage an existing network of decision-makers to generate immediate business opportunities
• Identify and secure new accounts through active prospecting and field presence
• Act as a key negotiator for major contracts and partnerships

Market Presence & Networking

• Represent the hotels in key industry events, trade shows and sales missions
• Maintain strong visibility within the local and international business community
• Develop long-term partnerships with event agencies and corporate clients
• Stay closely connected to market dynamics and competitors

E-commerce & Distribution (Commercial Focus)

• Drive revenue through direct and indirect online channels (OTAs, brand.com)
• Manage relationships with key online partners and optimize performance
• Ensure strong visibility and conversion across distribution platforms

Sales Performance Management

• Track and analyze sales performance, KPIs, and revenue figures & ensure full ownership of the sales pipeline and forecasting accuracy
• Implement corrective actions quickly to maximize results
• Lead by example with a strong results-driven mindset

Qualifications

What we are really looking for

• A true salesperson — someone who enjoys selling, negotiating, and closing deals
• A network-driven professional with strong connections in corporate segment / Event agencies / MICE
• A profile comfortable both in Field sales & client interaction, Revenue ownership and performance tracking
• Strong commercial instinct with a clear understanding of numbers, targets, and profitability

Requirements

• Minimum 5+ years in a senior sales role within hospitality (luxury segment preferred)
• Proven track record in business development and revenue generation
• Experience or exposure to e-commerce / online distribution channels is a plus
• Fluency in English and French required
• Strong understanding of the Luxembourg / European market is an advantage

Additional Information

What We Offer

At Accor, we are dedicated to helping you reach your potential by providing an enriching and fulfilling career experience. When you join our team, you gain access to:

• Development Opportunities: We offer continuous career growth and development within a world-leading hospitality group, with over 5,700 hotels globally.
• Competitive Salary: We recognize and reward your talents with a highly competitive compensation package.
• Extensive Training: Through Accor Academy, you have access to a wealth of learning resources and training programs designed to support your growth and development in your role.
• Global Travel Perks: Enjoy discounted accommodation at Accor properties worldwide and exclusive discounts on food and beverages across our network.
• Supportive Culture: We prioritize a collaborative environment that celebrates each team member's contributions.

A Purposeful Career Awaits

Our hotels lead the way in sustainability, diversity, and inclusion, fostering a culture where everyone belongs. We are committed to creating a workplace that gives purpose, empowers individuals to thrive, and encourages each person to unlock their full potential. Join us in shaping a brighter future in hospitality while making a positive impact on the world around us.