Büroang. (Arbeitsaufträge/Übers.) (m/d/w)
Wiesbaden , Germany
Ausschreibungsbereich
WER DARF SICH BEWERBEN: / WHO MAY APPLY:
INNERBETRIEBLICHEArbeitnehmer in Deutschland. Dies umfasst alle ortsansässigen Beschäftigten der US Streitkräfte, einschliesslich US Air Force und AAFES-Europe, innerhalb Deutschlands./
Current INTERNAL Local National Employees throughout Germany. This covers all current Local National employees of the U.S. Forces in Germany, including U.S. Air Force and AAFES-Europe within Germany.
und / and
AUSSERBETRIEBLICHE Bewerber, die in Deutschland wohnhaft sind./EXTERNAL Local National Applicants, who reside in Germany.
Hauptaufgaben
*Serves as the central point of contact for processing all facility work orders and service requests.
*Reviews work submissions for completeness, correct coding, and sufficient funding, returning incomplete requests with instructions for correction.
*Creates, updates, and validates transactions across various databases, ensuring data accuracy and correcting any system errors.
*Acts as the primary customer service liaison, providing guidance on submission procedures and offering status updates on work requests.
*Coordinates with engineering, property, and maintenance departments regarding the status, priorities, and documentation of work orders.
*Trains new employees and customers on how to use work request systems and follow proper submission procedures.
*Provides German-to-English translation and interpretation for technical documents and correspondence related to work orders.
*Performs various office tasks, including preparing reports, managing official files, and maintaining required documentation.
Qualifikationsanforderungen
C1-1603-5A:
MINIMUM Hauptschulabschluss (E&T Level I) PLUS 2 years of clerical experience PLUS 2 years of job related experience.
Current employees who do not meet E&T Level I and who are not in the same or similar occupation must have 2 additional years of clerical experience.
Current employees who have served one year in the same or similar occupation are qualified for the next higher grade.
Definition – Clerical Experience & Job Related Experience:
Clerical Experience: Included clerical work in an office or store, working with computers, bookkeeping, making and recording inventories, telephone marketing, arranging for events or as a cashier, etc.
Job Related Experience: Experience in the same or similar line of work as the job for which considered. The experience must demonstrate that the applicant possesses the particular knowledge, skills and abilities required in the position. The predominant experience must have been gained at a comparable level of difficulty to the position to be filled.
Auswahlkriterien auswählen
General Information for LN Job Announcements - please read:
https://portal.chra.army.mil/mnrs?sys_id=77e3ac4a5ce32110924578e08ba9227c&view=sp&id=mnrs_kb_article&table=kb_knowledge
Beschäftigungsbedingungen
• Office automation skills required.
• Applicant must be in the possession of a valid driver's license class B.
• English Language Proficiency level C1 AND German Language Proficiency level C1 required.