Field Service Engineer, Advanced

Overview

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16, employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over countries. Learn more about what we do.

Our award-winningculture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Responsibilities

Key Responsibilities

• Provide on‑site troubleshooting, diagnosis, and repair of customer equipment in a timely, thorough, and professional manner.
• Act as the resident technical expert at the Audi site, building strong working relationships with customer engineering, production, and management teams.
• Manage and execute preventive maintenance (PM) and calibration activities (on‑site or return‑to‑Keysight), aligned with Audi’s production and test schedules.
• Perform installation, commissioning, and upgrades of hardware, software, firmware, and service notes.
• Support the Global Solutions Delivery team with on‑site installation and commissioning of complete test systems and solutions.
• Support regional and global project teams with service strategy planning, implementation, and continuous improvement activities.
• Coordinate and supervise third‑party service providers working on-site at Audi.
• Collaborate with cross‑functional Keysight teams (R&D, factory, logistics, project management) to resolve complex repair cases and technical escalations.
• Deliver technical training to Audi engineers and technicians as required.
• Independently determine and develop approaches to varied and complex technical assignments.
• Lead service and support activities requiring coordination with customers, suppliers, and internal Keysight organizations.
• Troubleshoot and resolve complex system‑level issues involving hardware, power electronics, high‑voltage and high‑current systems.

Qualifications

Qualifications & Experience

• Bachelor’s Degree in Electronic Engineering, Electrical Engineering, Engineering Technology, or equivalent.
• Fluent in English (German is highly desirable for effective on‑site customer interaction).
• Valid driver’s license with a clean driving record; ability to travel by car and air when required.
• Willingness and flexibility to travel across Europe on short notice when needed, despite being a primarily resident role.
• Strong working knowledge of battery test technologies and automotive test solutions is highly advantageous.
• Solid experience in electrical, electronic, and electromechanical troubleshooting, with emphasis on power electronics and high‑energy systems.
• Previous on‑site commissioning, resident engineer, or service delivery experience in an automotive or industrial environment is preferred.
• Good working knowledge of MS Windows OS, Linux, and networking.

Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***