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Technical Process SpecialistInfosys • Frankfurt, Hessen, Germany
Technical Process Specialist

Technical Process Specialist

Infosys • Frankfurt, Hessen, Germany
Vor 30+ Tagen
Stellenbeschreibung

Job Description:

Role: On-Site Support Engineer

Role designation: Technical Process Specialist

Location: Frankfurt Germany

About us:

Infosys BPM is a leading international digital services and consulting company. We support companies in 46 countries. While we constantly implement innovations for our clients our motto remains the same: Everyone deserves a chance to grow!

One of our clients is a well-known international company. For this client we are looking for a well-organized ambitious.

General Requirements:

  • Valid Class B Drivers License Good to have.
  • Willingness to Travel Up to 4 hours daily to client locations.
  • Language Proficiency Professional fluency in both German and English (C1 level).
  • Experience Prior experience in a customer-facing end-user support role (e.g. Helpdesk Technician Desktop Support Specialist).

Technical Knowledge:

  • Familiarity with EUC (End-User Computing) environments.
  • Experience with software and operating system installations and support.
  • Solid understanding of Microsoft products and competing solutions.
  • Problem-Solving Skills Ability to resolve incidents fulfill requests and manage changes within defined SLA guidelines.

Key Responsibilities:

  • Maintain applications operating systems and PC hardware components.
  • Resolve incidents in accordance with defined Service Level Agreements.
  • Provide end-user support on-site
  • Perform software staging including preparation installation and configuration.
  • Handle logistics manage inventory and deliver equipment and services.

Are you interested Then use the next two minutes and apply with us!



Required Experience:

IC


Employment Type : Full Time
Experience: years
Vacancy: 1
Jobalert für diese Suche erstellen

Technical Process Specialist • Frankfurt, Hessen, Germany

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