Senior Solutions Engineer (Google Workspace Slack Enterprise Apps)

We are looking for a Senior Solutions Engineer (Google Workspace & Slack) to join our Enterprise Applications team based in Berlin Germany.

As part of our Enterprise Technology Services department (ETS) you will tackle high-impact challenges that will directly improve the working experience for employees across the globe. Each enhancement you contribute to our collaboration platforms will help optimize daily operations and ensure a secure efficient working environment for our entire company group.

As a Senior Solutions Engineer (all genders) you will work hands-on within our Enterprise Technology Services team at the company headquarters in Berlin collaborating closely with our Global Service Desk and other distributed your role you will provide technical leadership and manage our complex group-wide Google Workspace and Slack environments with tens of thousands of users. You will be part of a team where you will exert a strong influence on the domain level and group-wide within your area of expertise.

• You will manage our complex group-wide Google Workspace Slack and Enterprise Applications environments with tens of thousands of users.

• You provide technical support for the most complex issues (L3 support) and solve critical emergencies acting as the ultimate escalation point for global users stakeholders and junior support staff

• You own and drive complex initiatives and cross-platform projects to improve our environment striving to reduce complexity by finding simple pragmatic solutions while maximizing impact

• You proactively design review and improve the architecture and business processes of your team as well as company-wide processes and guidelines collaborating with engineering and security teams to coordinate IT and compliance policies

• You act as a thought leader and lead through influence effectively communicating your ideas authoring comprehensive technical documents and RFCs (Requests for Comments) and evaluating new technologies by leading cross-team Proof of Concepts (POCs)

• You create group-wide alignment by collaborating closely with Product Managers and stakeholders to decrypt unclear requirements define strategic directions and align technology and resourcing needs

• You take an active role in coaching and mentoring IC1 and IC2 engineers provide insightful peer reviews and participate in the hiring process to continually raise the bar for the engineering team

Qualifications :

• 6 years of relevant professional experience managing architecting and administering collaboration platforms in a large-scale enterprise environment.

• A broader understanding of enterprise application landscapes with the ability to evaluate onboard and support tools that are critical to daily operations across the DH group.

• A proven track record and strong expertise in Google Workspace and Slack administration including managing large-scale organizational units (OUs) shared drives and Slack Enterprise Grid features.

• Solid experience with engineering best practices with a strong consideration for observability maintainability scalability security and code quality

• Great analytical and problem-solving skills that allow you to independently apply best operating principles in reliability management (e.g. resiliency monitoring alerting troubleshooting) and provide inventive secure and cost-effective solutions

• You are great with people. Creating group-wide alignment and negotiating with stakeholders comes naturally to you. You actively seek out diverse perspectives listen to feedback and foster a shared understanding across teams

Nice to have:

• Active certifications such as the Professional Google Workspace Administrator or Slack Certified Administrator.

• Hands-on experience with the GAM tool Google Vault and leveraging Google Workspace or Slack APIs as well as some experience with utilizing AI tools like Claude Code to build solutions.

• Experience with identity and access management (IAM) Single Sign-On (SSO) and automating workflows through programming languages or low-code/no-code platforms.

Additional Information :

Ensuring you and all our Heroes are looked after happy and healthy is always on the menu. Because if youre in good shape then were in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
• We offer 27 days holiday with an extra day on 2nd and 3rd year of service
• We will support you in developing yourself and your career growth opportunities: 1.000 Educational Budget Language Courses Parental Support and access to the Udemy Business platform to explore a variety of online courses.
• Get moving and release those wonderful mind-boosting endorphins: Health Checkups Meditation Gym & Bicycle Subsidy
• Cash. Dough. Cheddar. Whatever you call it well help you with it: Employee Share Purchase Plan Sabbatical Bank Public Transportation Ticket Discount Life & Accident Insurance Corporate Pension Plan
• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers Food Vouchers Corporate Discounts. Courses.
• Wondering what relocating to Berlin is like In this article weve put together 10 things you should know about moving to Berlin and how Delivery Hero can support you. You can also visit our relocation hub and check out more information about moving to Berlin.
• Ready to prepare for your interview Check out the list of the 5 most common interview questions and answers created in collaboration with our recruiters.

Ready to join our team If youre excited to grow collaborate and be part of the worlds leading delivery platform wed love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities religious beliefs color national origin gender identities or expressions sexual orientations age marital or disability statuses or any other aspect that makes you you.

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experiencejust let us know with an email to our Inclusion Officer at

Severely disabled applicants with equal qualifications will be given preferential consideration.

Youre welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.

We believe diversity and inclusion are key to creating not only an exciting product but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities religious beliefs color national origin gender identities or expressions sexual orientations age marital or disability statuses or any other aspect that makes you you.

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experiencejust let us know with an email to our Inclusion Officer at

Severely disabled applicants with equal qualifications will be given preferential consideration.

Youre welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.

Remote Work :

No

Employment Type :

Full-time

Experience: years
Vacancy: 1