Account Manager - B2B2C

About Us

1GLOBAL is a technology-driven global mobile communications provider, delivering global connectivity solutions to enterprises and consumers. Powered by a best-in-class telecom platform – including its own global mobile core network and market leading eSIM technology. 1GLOBAL operates as a fully regulated telecommunications provider across 40 countries worldwide.

We serve many of the world’s leading banks, enterprises, and digital-first businesses, including neo-banks, global fast moving consumer goods companies, travel leaders, and payment service providers. Today, 1GLOBAL connects more than 70 million people and devices globally, enabling our customers to launch, scale, and innovate with confidence in the mobile ecosystem.

About the Ideal Candidate

We are seeking an experienced and dynamic Account Manager who is passionate about driving customer satisfaction and fostering the growth of existing accounts. Our product is deeply integrated with our customers' operations and is critical to their business success. As such, you will be responsible for closely managing relationships, addressing challenges, and upselling our solutions.

The ideal candidate will have 3–5 years of proven experience in B2B sales, complemented by an entrepreneurial mindset. While a background in telecommunications or IoT is not required, you should be tech-savvy and eager to explore the technical aspects of our offering.

About the Role

• Serve as the primary point of contact for customers and internal teams regarding all aspects of Key Accounts.
• Build and maintain strong, long-lasting customer relationships with key decision-makers and stakeholders, ensuring the highest levels of customer satisfaction.
• Conduct in-depth needs analyses to understand customer requirements and uncover new business opportunities within the existing client base.
• Collaborate with Product team of our partners to make sure our offering is converting.
• Present and demonstrate our products and services to stakeholders within your customer base, emphasising their value and benefits.
• Negotiate contracts and close deals to meet and exceed sales objectives.
• Stay informed about industry trends, market conditions, and competitor activities.

Requirements

About You

• 3–5 years of successful sales experience, preferably in the tech, telecoms, or related industries.
• A strong track record in managing B2B customer relationships and growing share of wallet.
• A keen interest in exploring the digital ecosystem.
• Excellent communication, negotiation, and presentation skills.
• Strong analytical and problem-solving capabilities.
• A structured and organised approach to work, paired with a strong team spirit.
• Proven ability to build and maintain relationships with C-level executives, decision-makers, and Product Owners.
• Experience in the iOS or Android App ecosystem is a plus

Benefits

Why 1GLOBAL?

• Growth Opportunities: Advance your career in one of the fastest growing telecommunications companies, expanding over 100% year-on-year under the leadership of successful tech entrepreneurs.
• Major Transaction Exposure: Be in the driver’s seat for transactions that will have an impact on the future telco industry.
• Work with a Talented Team: From the Board and the Founders to the Senior Management Team, you will collaborate daily with the most capable and renowned external advisors, and constantly being exposed to talented and driven individuals.
• Dynamic Work Environment: Thrive in a collaborative, fast-paced workplace where innovation is encouraged, and every contribution counts.
• Professional Development: Work alongside industry experts to enhance your skills and knowledge in a cutting-edge field.
• International Experience: Gain opportunities to work in different 1GLOBAL offices around the world as you grow within the company.
• Open Communication Culture: Join a team where your ideas are heard, and open dialogue is encouraged, fostering a supportive and transparent work environment.
• Get Things Done Attitude: Be part of a results-driven team that values efficiency, creativity, and the drive to make a tangible impact in the industry.

1GLOBAL is an equal opportunity employer, we value your character as much as your talent. Diversity drives our innovation, and we offer a collaborative, dynamic, and international work environment. We are excited for you to join our mission to revolutionise connectivity globally.