Sr Account Manager, Amazon Business - Non-Profit, Amazon Business

Senior Account Executive, Amazon Business EU Public Sector - Non-Profit (Part-Time, 20-29 hours).

Customers rely on Amazon for convenient access to millions of products delivered right to their doorstep.

The Amazon Business team is reimagining that experience to fit the specific needs of the EU’s most impactful Non-Profits — the organizations whose mission is to care for others. From national emergency response charities and Europe’s largest social care providers to housing associations supporting vulnerable communities, hospices, homelessness charities, and sports associations — these customers exist to help people, and we exist to help them do more of it.

Amazon Business helps Non-Profits reshape their procurement with cost and time savings, greater productivity, and insightful purchasing analytics. Customers benefit from a curated site experience, Business Prime, business-only pricing and selection, multi-user accounts, approvals workflows, purchasing system integrations, payment solutions, dedicated customer support, and more. For organizations operating on tight margins with rising demand, every Euro saved on procurement can go directly to frontline service delivery.
B2B procurement is undergoing a digital transformation, and nowhere is the opportunity greater than in the social care and non-profit sector.

As a Senior Account Executive in the EU Non-Profit team, you will own a focused portfolio of non-profit customers and help them get more from Amazon Business — saving time, reducing cost, and freeing up resources for the missions they exist to deliver. We are looking for someone who is genuinely curious about the customers we serve, comfortable working independently against quotas, and motivated by the impact our work has on the people our customers care for.

It’s always Day 1 at Amazon. The EU Non-Profit vertical is one of the most strategically important growth areas within Amazon Business, and we need you to bring your customer obsession, creative spirit, and best ideas to a sector that operates differently to commercial customers. You will execute against a clear playbook and have real ownership of your accounts, while working alongside a team that is shaping how Amazon Business serves the wider sector.

A successful Senior Account Executive will be a confident self-starter with strong analytical and problem-solving skills, comfortable working independently, and genuinely curious about how the Non-Profit sector operates. The best candidates will be motivated by impact as much as commercial outcomes — and will see no tension between the two.

Key job responsibilities
•Own and grow a focused portfolio of Non-Profit customers across social care, charities, housing and sports associations

• Build effective relationships at senior level — including Directors of Operations, Directors of Finance, and Heads of Procurement — that solve real customer challenges

• Tailor the Amazon Business proposition to the operating realities of the Non-Profit sector, including restricted funding, commissioning cycles, and the regulatory pressures of social care delivery

• Own customer and territory planning. Drive accurate weekly forecasting and reporting on pipeline growth and customer spend adoption

• Advise customers on how to leverage Amazon Business features and solutions to free up resources for frontline service delivery

• Identify product and feature opportunities specific to the nonprofit sector and relay customer needs to internal Amazon teams

• Maintain a working knowledge of the EU non-profit landscape, including the funding environment, regulatory shifts, and the competitive procurement landscape

• Meet or exceed targets for both customers and Amazon Business

About the team
You’ll be part of the EU Non-Profit team at Amazon Business, a tight-knit group of Account Managers covering the UK, Germany, France, Italy, and Spain.

We are a small team with an outsized remit, working across five of Europe’s most distinctive non-profit landscapes and learning from one another constantly.

The culture is collaborative, ambitious, and unapologetically mission-driven — we genuinely care about the customers we serve, and we expect every member of the team to bring both commercial rigor and a real sense of purpose to the work.

BASIC QUALIFICATIONS

- Bachelor's degree
- Experience in sales or account management
- Experience engaging, verbally and in writing, with internal and external stakeholders to convey complex ideas in a clear, concise manner
- Can communicate effectively with all levels of the organization
- Experience applying key financial performance indicators (KPIs) to analyses, or experience in solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits)
- Speak, write, and read fluently in German

PREFERRED QUALIFICATIONS

- Master of Business Administration, or Associate's degree or above
- Experience developing customer relationships and influencing key decision-makers
- Experience positioning and selling innovative solutions to new and existing customers and market segments
- Knowledge of procurement and source to pay processes and solutions or equivalent experience
- Experience in business-to-business selling or equivalent
- Experience using sales CRM tools such as Salesforce