Manager Global HR Program Management

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.

As the experts in freight forwarding, we deliver 100% assurance to our customers via a mindset that’s always looking ahead to the next commercial opportunity, predicting the next potential issue, anticipating the next global trend.

Because at DHL Global Forwarding, Freight, we’re not simply about freight forwarding. We’re about forward-thinking ways to connect people – and improve their lives.

Job purpose

To provide hands-on execution capacity that ensures the disciplined implementation, tracking, and follow-through of global initiatives such as the Functional Global Target Operating Models.

The role encompasses broad program and project management responsibilities, including close alignment with regional and country organizations as well as with key stakeholders across the functions. It further covers communication and change management to support effective adoption and implementation.

Ultimately, the objective is to help establish the structures, processes, routines, tools, and systems required for DGF to successfully deliver the growth ambitions.

Principal accountabilities

• Accelerate speed to impact by delivering on key priorities, closing the gap between strategy and execution, and ensuring critical programs progress with focus and pace.
• Enable disciplined execution of the Functional Target Operating Models by driving hands-on implementation, clear documentation, and effective communication, ensuring initiatives are delivered on time and in line with plans across region
• Provide structured management reporting, including regular status updates, progress reviews, and clear escalation of risks and issues to ensure transparency and informed decision-making
• Plan, prepare and faclitate workshops with relevant stakeholders
• Ensure global initiatives are translated into actionable plans at regional level, with systematic tracking of adoption, execution quality, and outcomes
• Implement and maintain clear KPI tracking, dashboards, and milestone management to provide transparency on progress, impact, and execution gaps

Knowledge, Skills and Experience

• Strong organizational and coordination skills, with the ability to manage multiple stakeholders and competing priorities
• Proven project and change management capabilities in complex environments
• Customer-oriented mindset, with the ability to effectively support senior-level engagements
• Excellent analytical and communication skills, both written and verbal
• Strong collaboration and interpersonal skills, with the ability to navigate senior stakeholder environments
• Cross-cultural competence, including experience working across regions and diverse cultural contexts
• Demonstrated success in managing complex, cross-regional initiatives with multiple stakeholders
• Strong influencing skills, with the ability to communicate effectively across all organizational levels
• Structured thinker with the ability to operate in ambiguity and a strong bias for action
• High level of commitment, flexibility, and resilience under pressure
• Experience with performance management tools and frameworks
• Advanced proficiency in Excel and PowerPoint, supported by strong numerical and analytical capabilities
• German skills – is a plus
• Analytical skills & storylining
• Facilitation skills
• Program / Project mgmt methodologies
• MS SharePoint, Teams, GenAI applications
• Bachelor degree
• 3+ years relevant experience in project management

Location

Location Bonn

RCS Grade

I

Your benefits

We offer excellent employee benefits, a competitive salary package and great development opportunities.

• Positive work environment: Our TOP EMPLOYER prestigious certificationattests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees
• Comprehensive Benefits Package:We offer a comprehensive benefits package that includes health insurance, retirement plans, social counseling, generous corporate discount programs and other employee wellbeing programs.
• Global Exposure: Joining DHL Global Forwarding means being part of a truly global organization, providing you with the opportunity to work with diverse teams and gain exposure to international markets and practices.
• Work-Life Balance: We understand the importance of maintaining a healthy work-life balance, and we strive to provide a flexible work environment.
• Continuous Learning and Development:We invest in our employees' growth by offering training programs, coaching, workshops, and resources to enhance your skills and knowledge.
• Onboarding: Individual onboarding, training on the job, networking, a dedicated certified program.

Interested in this position? Just click on “Apply”!

Are you curious to learn more about us?

Our official website: DHL Global Forwarding

Check out our business updates and culture: LinkedIn/ Instagram / Facebook & X

We are looking forward to your application.

CONNECTING PEOPLE. IMPROVING LIVES.