Engineering Lead - e-Commerce Domain(M/F/D)

Team language: German & English

Contract type: Permanent, full-time (40h/week), Start as soon as possible

Willingness to travel: weekly trips between Munich and Berlin

What this role is about

As Technical Lead E-Commerce, you will take overall technology ownership for a key digital sales domain. You will ensure that architecture, platform strategy, and technology decisions support a growing e-commerce business in a scalable, stable, and commercially sustainable way.

In this role, you will connect business goals, product requirements, and engineering reality — shaping how products are built, operated, and continuously improved.

Your day-to-day responsibilities

• Define the technical vision and architectural guardrails for the e-commerce / digital sales domain
• Make and advocate for strategic technology decisions with long-term impact
• Translate company and business goals into technical priorities and decision-making frameworks
• Work closely with Product, Business, and Engineering, bringing a strong technology perspective into strategic discussions
• Provide technical leadership to engineering crews, set direction, and ensure clarity across multiple teams
• Establish engineering standards, governance, and decision-making processes
• Identify technical risks early and drive mitigation measures with a clear focus on business impact and long-term product quality

This role is a great fit for you if…

• you enjoy creating impact beyond individual teams and providing technical direction for multiple stakeholders
• you have a strong understanding of how e-commerce business models, customer journeys, conversion, scalability, and technical platforms work together
• you are comfortable making decisions that require technical depth, business understanding, and clear prioritization
• you stay confident and composed when working through complex or ambiguous topics
• you communicate clearly and have a strong sense of ownership

What you should bring from a professional perspective

• Several years of experience in a highly senior technical role with responsibility for architecture, technology decisions, or platform strategy
• Solid experience in an e-commerce, retail, or digital platform environment
• A very good understanding of scalable software architectures and cloud platforms — ideally GCP — as well as modern deployment and operating models
• Ideally, a background in software engineering and the ability to assess technical concepts with confidence
• Strong business acumen and experience connecting technology decisions with value creation, growth, and product strategy

Conditions & benefits

• Flexibility: 30 days of vacation plus the option to purchase additional vacation days, and the possibility of taking a sabbatical
• Food & drinks: Mostly free, healthy, and varied meals, fresh fruit and popcorn every day, plus coffee and tea included
• Health & fitness: Free use of our in-house gym, health weeks, massages, and physiotherapy treatments on site
• Culture: Team events, Social Days, an open “come as you are” culture, dogs welcome, and strong engagement in female leadership
• Development: Individual training and development opportunities within the team and across the organization
• Mobility: Coverage of the Deutschlandticket, central location with a subway station right outside the door, and JobRad bike leasing

Why PAYBACK?

PAYBACK is Germany’s leading loyalty program and one of the largest data-driven marketing platforms worldwide. Our solutions reach millions of people every day.

With more than 1,000 employees at our Munich location, we develop all technical solutions in-house and combine data, technology, and marketing to create measurable value. You can look forward to interdisciplinary teams, real opportunities to shape the future, and an open, innovation-driven culture.

The PAYBACK GROUP values diversity – come as you are.