Operational Excellence Manager, Europe

Spreetailpropels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history:.
About the Role: Spreetail is seeking an Operational Excellence Manager to drive process standardization and continuous improvement across our growing European network (including sites in the UK Germany Italy France and upcoming in Spain). In this dynamic multi-site role you will be the ultimate owner of our warehouse standard operating procedures (SOPs) ensuring every facility operates to a consistent optimized standard. If you have deep hands-on warehouse knowledge a passion for Lean methodologies and the ability to turn data-driven insights into tangible cost savings and service improvements we want you to help shape the future of our EU operations.

How you will achieve success in this role:

• Develop document and maintain a comprehensive library of Spreetail EU Standard Operating Procedures (SOPs) covering all core warehouse workflows including inbound outbound returns and inventory management.

• Conduct regular structured audits at each FC site to assess SOP compliance producing detailed findings reports and actionable follow-up plans to ensure processes are actively embedded.

• Lead continuous improvement and cost-optimization initiatives across the EU network using structured methodologies (Kaizen 5S Lean) to drive labor efficiency space utilization and process waste reduction.

• Own the design and governance of inventory control and quality assurance (ICQA) programs including cycle counts wall-to-wall counts and deep-dive investigations into inventory discrepancies.

• Define audit and report on a robust KPI framework for operational performance across all EU sites supporting local managers with root cause analysis and targeted improvement plans.

• Collaborate cross-functionally with 3PL partners Technology and Transportation teams to align processes deploy system enhancements (Linnworks) and support new facility launches.

• Develop training materials and conduct on-site process training sessions during SOP rollouts to build capability among FC Managers 3PL supervisors and warehouse operatives.

What experiences will help you in this role:

• 5 years of hands-on experience in warehouse operations fulfilment or supply chain preferably within a 3PL multi-site or cross-country distribution center environment.

• Demonstrated expertise in process design SOP writing and operational auditing with a clear ability to write practical structured instructions accessible to warehouse-floor teams.

• Proven track record delivering continuous improvement initiatives using structured methodologies like Lean Kaizen or 5S (Six Sigma Green Belt or equivalent process improvement certification preferred).

• Deep understanding of core warehouse operations (inbound outbound returns VAS) and comprehensive experience managing inventory control and cycle counting programs.

• Proficiency in WMS platforms (Linnworks highly desirable) coupled with a strong analytical mindset to leverage operational data build dashboards and translate data into actionable insights.

• Highly organized with exceptional communication and influencing skills capable of driving change across external partners and central stakeholders without direct line authority.

• Fluency in English is required; German is a strong advantage for the Germany-based option and additional European languages are a plus.

In an effort to Make Spreetail Better we hire people that are aligned with our values and are passionate about pursuing ecommerce excellence. We believe the right person can learn what is needed to succeed in their role so we encourage job applicants to apply even if you dont meet all the qualifications listed. We are looking for diverse backgrounds and perspectives so we dont require college degrees and welcome non-linear career paths. If this role highlights your experience and gets you excited please apply!Not the role for you Check out additional opportunities to join our team on our job board and sign up for our Talent Community Newsletter for exclusive insights into future openings.Equal Opportunity EmployerAt Spreetail we are relentless in our pursuit of equity and equality we embrace cultural differences that raise our bar we pursue the challenges within ourselves to make Spreetail better and we humbly acknowledge our duty to build and foster an inclusive workplace where all may succeed.Spreetail is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex disability age sexual orientation gender identity national origin veteran status or genetic information.
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#LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Manager

Employment Type : Full-Time
Experience: years
Vacancy: 1