Team Lead Customer Data Management

Our client is one of Germany's fastest-growing fintech companies, building a modern mobile banking platform that combines innovative financial products with an outstanding digital customer experience. The company operates in a fast-paced, agile environment where technology, product innovation, and customer-centric thinking drive continuous growth.
Location: Frankfurt am Main, Germany
Employment Type: Full-time, Permanent

Your Profile

• Successfully completed university degree in Business Administration, Information Systems, Computer Science, or a related field, or an equivalent qualification.
  
• Several years of experience in data management, master data management, or process management, ideally within complex and regulated environments banking, fintech, insurance).
  
• Previous experience leading a team, project, or functional area, with both technical and/or people management responsibilities.
  
• Strong analytical and conceptual thinking with the ability to understand and improve complex business and technical processes.
  
• Excellent communication skills and confidence working with business, IT, compliance, and governance stakeholders.
  
• Proactive mindset, strong ownership, and the ability to make well-founded decisions while driving quality and continuous improvement.
  

Requirements

• Take ownership of the company's customer master data, ensuring its quality, consistency, and continuous development.
  
• Lead and coordinate your team (or cross-functional contributors), setting priorities and ensuring efficient execution of daily operations and projects.
  
• Design, optimize, and oversee key customer data management processes from both a strategic and operational perspective.
  
• Act as the central interface between IT, database teams, compliance, data protection, and business stakeholders.
  
• Analyze data and existing processes, identify optimization opportunities, and implement sustainable improvements.
  
• Drive initiatives from initial concept through implementation while ensuring seamless integration into systems and business processes.
  

Benefits

• Permanent employment with long-term career growth opportunities.
  
• The stability of a well-established company combined with the dynamic culture of a fast-growing fintech.
  
• High level of ownership and the opportunity to shape key processes within the organization.
  
• Extensive learning and professional development opportunities.
  
• Modern office in central Frankfurt with excellent public transport connections.
  
• Additional employee benefits, including a public transport ticket, bicycle leasing program, product discounts, free drinks, fresh fruit, and regular team events