Strategic Account Manager Europe (SaaS) - Hybrid / on-site / remote (all genders)

We are looking for

an experienced Strategic Account Manager Europe with a proven track record in selling to pharmaceutical and biotech manufacturers.

In this role, you will drive adoption of our SaaS solution, Shiftconnector®, across Europe. You will own this accounts and help leading Pharma / Life Science companies digitize shopfloor communication, shift handovers and daily operations.

Your tasks

• Own and grow a portfolio of existing SaaS customers with a strong focus on expansion, upselling, and long-term account development
• Build and maintain strong relationships with key stakeholders across operations, quality, and IT
• Identify and drive new opportunities within existing accounts (new sites, plants, business units)
• Develop and execute strategic account plans to maximize long-term revenue potential
• Partner closely with Customer Success, Implementation, and Product teams to drive adoption and customer value
• Lead commercial discussions including renewals, expansions, and contract negotiations
• Support value-based product demonstrations and position our solution in complex manufacturing environments

Your profile

• 5+ years of experience in B2B SaaS or technology sales (Account Management / Account Executive)
• Proven track record in growing existing accounts and driving expansion revenue
• Experience working with complex B2B customers (enterprise or mid-market)
• Background in regulated industries (pharma, biotech, medtech, manufacturing) is a plus, not a must
• Strong communication and stakeholder management skills
• Structured, proactive, and results-driven mindset
• Experience with CRM tools such as HubSpot or similar
• Experience in manufacturing, industrial software, or life sciences environments
• Understanding of production, operations, or quality processes

Our offer

• Competitive compensation package with fixed and variable components and clear opportunity to overachieve targets
• Full ownership of Europe accounts and your sales pipeline
• Direct impact on eschbach’s growth in a key life sciences market
• Flexible home office model with hybrid or remote setup
• Diverse professional development opportunities (trainings, conferences, mentoring)
• Collaborative, international team and supportive culture
• Regular team events, annual celebrations and social activities
• Free lunch from local restaurants plus coffee, fruit and snacks
• Optional financial relocation support to the Bad Säckingen / Southern Germany region

Ready for the challenge?

You want to become part of our team? Then apply directly via the button "Apply now"!

Contact person

You still have questions? Then get in touch with our Head of Sales Felix Michler!

About us

We, eschbach GmbH with headquaters in Bad Säckingen & eschbach North America Inc. with offices in Boston, USA, help our customers digitally transform their operations by providing them with our Plant Process Management solutions. Our people-centered enterprise platform, Shiftconnector®, is the only software specifically designed for the process industry. For nearly 20 years, we have worked with global leaders in the chemical and pharmaceutical industry to continuously develop more advanced features that are designed for customers who need to optimize operations, ensure safety and increase performance. Since the release of Shiftconnector in 2005, we have been working to lead the industry forward by rethinking how people in process industries communicate, collaborate, manage workflows and drive improvement.