Technical Program Manager

About the Role

The Platform team builds the foundations the rest of Taktile depends onreliability security developer experience and the infrastructure that makes us enterprise-ready. As our Technical Program Manager youll be the connective tissue across these efforts: taking our most complex cross-functional initiaties and turning them into sequenced plans with clear owners dates and measurable outcomes.

Youll work shoulder-to-shoulder with engineers EMs Product Security Sales and Legal driving Enterprise readiness quarterbacking audit and compliance programs. You operate written-first and low-overhead: fewer meetings more clarity. Youre comfortable holding senior ICs and EMs accountable and technical enough to challenge engineering trade-offs credibly. If you like owning ambiguous high-stakes programs end-to-end and being measured by what actually ships this is the role for you.

What youll do

• Own end-to-end program management for 35 cross-functional initiatives at any time.

• Drive Enterprise readiness program (features certifications contracts) across Platform/Product/Sales.

• Quarterback Security programs (audit prep residual risk burn-down customer security questionnaires).

• Steer the AI enablement rollout across functions with the AI Tooling Eng.

Requirements

• At least 5 years as a Technical Program Manager in SaaS owning complex multi-team programs end-to-end from plan to delivery.

• Proven track record driving cross-functional programs across engineering product and go-to-market; coordinating and holding senior ICs and EMs accountable without direct authority

• Has driven enterprise-readiness programs end-to-end; sequencing the features certifications and contract requirements that unblock enterprise deals in lockstep with Product Sales and Legal.

• Technically credible with cloud-native platforms: reads architecture and design docs reasons about AWS infra CI/CD microservices APIs and reliability SLOs and pushes back on build-vs-buy and sequencing on the merits.

• Has owned developer-experience or platform programs with measurable targets e.g. cutting CI/build times raising deploy frequency or improving DORA metrics (lead time change-failure rate) across multiple teams.

Ideal but not required

• Experience in financial technology or another heavily regulated industry.

• Has run an audit preparation (SOC 2 / ISO) program.

• Familiar with Linear Notion Slack as the operating stack.

What We Offer

• Work with colleagues that lift you up challenge you celebrate you and help you grow. We come from many different backgrounds but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable caring and driven youll find yourself at home here.

• Make an impact and meaningfully shape an early-stage company.

• Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged especially when they challenge the status quo.

• Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.

• Receive a top-of-market equity and cash compensation package.

• Get access to a self-development budget you can use to e.g. attend conferences buy books or take classes.

• Use the equipment of your choice including meaningful home office set-up.

Our Stance

• Were eager to meet talented and driven candidates regardless of whether they tick all the boxes. Were looking for someone who will add to our culture not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.

• We seek to actively recognize and combat racism sexism ableism and ageism. We embrace and support all gender identities and expressions and celebrate love in its many forms. We wont inquire about how you identify or if youve experienced discrimination but if you want to tell your story we are all ears.

About Us

Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform customers combine AI agents rules relevant context and human oversight to safely automate and optimize their decisionsapproving more customers reimbursing claims instantly stopping fraud before it spreads and financing every business worth funding. Founded in 2020 Taktile powers millions of decisions daily for institutions including Mercury Monzo Faire and Pleo. With offices in New York Berlin London São Paulo and Iași the company has raised $184M from Growth Equity at Goldman Sachs Alternatives Index Ventures Tiger Global Balderton Capital and Y Combinator. Learn more at .

About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role your employment or engagement will be with Taktile LLC (US) Taktile GmbH (Germany) Taktile Ltd (UK) or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.

Your Privacy. Taktile (we or us) is the controller of the personal data you provide during this

application process. We collect and process your name contact details resume/CV work history education and any other information you submit or that we obtain from publicly available sources or references.

How we use your data: We process your personal data to evaluate your candidacy communicate with you about the recruitment process comply with legal obligations (such as right-to-work verification) and with your consent to consider you for future opportunities.

Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art.6(1)(b)) (ii) legal obligations (Art. 6(1)(c)) and (iii) our legitimate interest in evaluating candidates (Art.6(1)(f)).

Retention: If your application is unsuccessful we retain your data for 12 months after the recruitment process concludes unless you consent to longer retention. Successful candidates data becomes part of their employment records.

Your rights: Depending on your location you may have the right to access correct delete or restrict the processing of your personal data to data portability and to withdraw consent.

Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.

International transfers: Your data may be transferred to and processed in the United States Germany the United Kingdom or Romania. Where required transfers are protected by Standard Contractual Clauses or other approved mechanisms.

By submitting your application you acknowledge that you have read and understood Taktiles Applicant Privacy Policy. To exercise your rights or ask questions contact

Required Experience:

IC

Employment Type : Full-Time
Department / Functional Area: Engineering
Experience: years
Vacancy: 1