Head of Strategic Customer Pricing & Operations (gn) full-time / part-time (hybrid)

What you can expect

• You develop, implement, and optimize innovative pricing models and concepts, including volume-based, risk-based, bundle, and subscription pricing models.
• You take end-to-end ownership of pricing operations, from strategic design through to operational execution.
• You establish and continuously enhance company-wide pricing governance, standards, and processes across all sales units.
• You define and implement processes that ensure operational excellence across all customer-facing and pricing-related activities.
• You build and optimize systems, tools, and data structures that support modern pricing concepts and processes.
• You develop KPI frameworks, reporting structures, and performance management mechanisms to continuously improve pricing performance.
• You leverage analytics, simulations, and data-driven insights to make informed pricing decisions and identify growth opportunities.
• You lead digital pricing initiatives and continuously advance innovative pricing tools and capabilities.
• You collaborate closely with adjacent functions, including product teams and Credit Management, and provide expert guidance on all pricing-related matters.

What makes you stand out

• You have successfully completed a degree in Business Administration, Economics, or a comparable field of study.
• You bring more than five years of professional experience in Pricing, Commercial Excellence, or Revenue Management, ideally complemented by experience in a leading management consulting firm.
• You have a proven track record in developing, implementing, and enhancing modern pricing models.
• You possess a strong understanding of end-to-end pricing processes and their integration into systems, tools, and data environments.
• You have experience in establishing and advancing pricing governance, standards, and steering mechanisms within complex organizations.
• You demonstrate strong analytical capabilities and have experience designing KPI frameworks, performance management models, and data-driven decision-making approaches.
• You think strategically and understand pricing as a key lever for profitable growth and sustainable value creation.
• You have a strong execution mindset and excel at translating strategic concepts into operational processes and measurable business outcomes.
• You possess outstanding communication and presentation skills and can effectively convey complex topics to a wide range of audiences, including executive-level stakeholders.
• You bring strong stakeholder management capabilities and confidently navigate cross-functional and international environments.
• You work in a highly self-driven, structured, and results-oriented manner and maintain focus even in demanding situations.
• You are fluent in German and English, both written and spoken.

We are looking forward to your application and to applicants who enrich our diverse culture! Regardless of age, gender, origin and sexual identity and orientation. Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis. Many of our employees work part-time or in flexible working models. Please talk to us about the flexibility you need during the application process.

Why DKV Mobility? Here are five good reasons...

At DKV Mobility, we are team players - because we are only successful together! #teamofteams
You should feel welcome with us from the very beginning!

We've been growing for about 90 years

How we do it? We keep adapting our products and business model to meet changing customer needs. That's how we stay mobile and master every challenge the future holds.

There are also many other good reasons to work at DKV Mobility. For example, we offer you comprehensive company health management, parent-child offices (from 2023) and support you in leasing your eBike through our partner Jobrad!

We attach great importance to work-life balance.

We stand for the compatibility of family and career! That's why we offer flexible working hours and family-friendly working time models. In addition, we rely on a balanced mix of on-site meetings and home office.

We support you in your development

We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team! To further your personal development, we offer you access to a modern learning environment - independent of time and location. This way you can also face the challenges of tomorrow!

We are committed to a net-zero future

After reaching our Green Pledge climate target in 2023 by reducing carbon emissions in our own business operations by 50.4% compared to the base year 2019, we set ourselves ambitious net-zero climate targets. The targets have been validated by the Science Based Targets initiative. By 2050, DKV Mobility commits to reach net-zero greenhouse gas emissions across the value chain from a 2022 base year. You want to take climate action? Follow us on our road to net-zero.

We are a certified employer

Our employees trust us. As an employer, we regularly receive awards from independent institutes, e.g. as Top Employer Germany and as Great Place to Work!