Intern, Local Service Desk

We are looking for an ITSD Intern (Local Service Desk) to join our Enterprise Technology Services tribe based in Berlin Germany.

This role focuses on operational excellence asset lifecycle management ticket coordination and workplace organization allowing the Service Desk team to focus on technical troubleshooting and user support.

The position provides hands-on exposure to IT operations and serves as an entry point into a future Service Desk.

Key Responsibilities

• Maintain accurate IT asset inventory records by tracking new arrivals and ensuring all hardware status updates are reflected in the CMDB.

• Ensure all hardware is correctly tagged logged and stored.

• Track asset movements assignments returns and disposals.

• Perform regular inventory audits and identify discrepancies.

• Support the full asset lifecycle ensuring seamless hardware onboarding for new hires and secure data decommissioning for offboarded devices.

• Keep storage areas organized and audit-ready.

• Support onboarding day activities.

• Assist with peripheral distribution and collection.

• Help coordinate meeting room equipment inventory.

• Provide basic first-line assistance under supervision for standard hardware-related requests.

• Support project activities such as hardware refreshes device replacement programs and inventory initiatives.

Qualifications :

• Interest in Information Technology and IT Operations.

• Strong organizational skills and attention to detail.

• Ability to manage multiple tasks and priorities.

• Basic knowledge of computer hardware and common IT equipment.

Nice to Have

• Previous internship student job or hands-on experience in IT support.

• Familiarity with asset management or inventory processes.

Additional Information :

Ensuring you and all our Heroes are looked after happy and healthy is always on the menu. Because if youre in good shape then were in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• We will support you in developing yourself and your career growth opportunities: 1.000 Educational Budget Language Courses Parental Support and access to the Udemy Business platform to explore a variety of online courses.

• Get moving and release those wonderful mind-boosting endorphins: Health Checkups Meditation Yoga Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it well help you with it: Employee Share Purchase Plan Sabbatical Bank Public Transportation Ticket Discount Life & Accident Insurance Corporate Pension Plan

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers Food Vouchers Corporate Discounts. Courses.

Ready to join our team If youre excited to grow collaborate and be part of the worlds leading delivery platform wed love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities religious beliefs color national origin gender identities or expressions sexual orientations age marital or disability statuses or any other aspect that makes you you.

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experiencejust let us know with an email to our Inclusion Officer at

Severely disabled applicants with equal qualifications will be given preferential consideration.

Youre welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.

We believe diversity and inclusion are key to creating not only an exciting product but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities religious beliefs color national origin gender identities or expressions sexual orientations age marital or disability statuses or any other aspect that makes you you.

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experiencejust let us know with an email to our Inclusion Officer at

Severely disabled applicants with equal qualifications will be given preferential consideration.

Youre welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.

Remote Work :

No

Employment Type :

Intern

Experience: years
Vacancy: 1