Customer Application Engineer (all genders)

YOUR RESPONSIBILITIES

The What
You own the technical truth across the customer life cycle. From RFQ qualification to post-sale integration from feasibility filters to handover protocols: you design the standards implement them and hold them.

The Why
To end COPV failure in spaceflight. Technical precision doesnt start at the machine it starts the moment a customer describes what they need. A clean unambiguous and technically valid deal is not a nice-to-have.

You ensure:

• Every customer interaction produces structured engineering-ready outputs
• Sales-to-Engineering handovers are clean complete and require zero follow-up
• Unfeasible or out-of-scope opportunities are caught and resolved before they reach Engineering
• Customers receive fast precise and consistent technical guidance at every stage

YOUR MISSION

• Own RFP/RFQ responses end-to-end:Qualify incoming requests validate technical feasibility and deliver structured proposals within defined turnaround targets High Performance: Structured thinking at speed. Repeatable output every time.
• Own the Sales-to-Engineering handover Togetherness: One team. Zero information loss at the seam.
• Be the technical filter on the pipeline: Identify and kill or redirect opportunities that are technically unsound or out of scope before they consume Engineering bandwidth. Candor: Say no early. Say it clearly. Document why.
• Serve as the primary technical contact across the customer lifecycle:Pre-sales feasibility mid-deal alignment and post-sale integration support. Accountability: Own the outcome. No dropped balls no post-sale surprises.
• Build reusable systems that scale Playfulness: Build things that last because theyre useful

YOUR PROFILE

• Ownership:You dont wait to be told whats missing. You see a gap build the fix and hold yourself accountable to the outcome even when no one is watching.
• Technical background:Degree in Mechanical or Aerospace Engineering or equivalent applied technical field. You understand what youre selling what Engineering needs to deliver it and where the line between feasible and not actually sits.
• Customer-facing experience:Proven track record in a technical customer-facing role Application Engineer Field Application Engineer Sales Engineer or equivalent.
• Requirement translation:You take ambiguous customer inputs and turn them into structured engineering-ready specifications without losing the details that matter.
• Pushback fluency:You are comfortable saying no. When a request is out of scope or technically unsound you redirect it with clarity and without apology.
• Process builder:Youve created operational workflows handover protocols or qualification checklists from scratch. Ambiguity is a starting point for you not a blocker.
• Communication:Confident with customers engineering teams and senior stakeholders. Direct structured and proactive - you surface problems before others notice them.
• On-site presence:Hybrid Munich preferred. Minimum 3 days/week in office.
• Language skills:English full professional proficiency (C1) required primary working language. German is a plus. Other European languages welcome.

WHAT WE OFFER

• High level of autonomy & real impact:You own a critical seam in the business between what we sell and what we build.
• Startup mindset meets aerospace innovation:Flat hierarchies fast decisions and space for your ideas.
• Choose your own benefit:Germany ticket Egym Wellpass or a tax-free Give Card.
• Healthy & social lunch culture: Fresh meals during shared lunch breaks.
• Stunning views:Rooftop terrace with views of the Alps in Taufkirchen or indoor garden in Garching-Hochbrück.
• Growth opportunities:Work on technically demanding projects with real stakes.
• We live our team culture: From tech talks to team events and after-work gatherings we celebrate success together.

About us

Blackwave designs manufactures and ships flight-qualified commercial off-the-shelf composite overwrapped pressure vessels (COPVs) for launch vehicles and satellites. Founded in 2016 and headquartered in Munich Germany the company delivers COPVs from a standardized portfolio with flight heritage. The approach reduces lead time from months to days while ensuring that each tank is qualified and flight-ready. Blackwaves mission is to end COPV failure in spaceflight. The company employs more than 150 people across manufacturing facilities in Germany and Texas.

More information at and the procurement platform .

Required Experience:

IC

Employment Type : Full-Time
Experience: years
Vacancy: 1