Working Student IT Support (gn)

What you can expect

Do you want to play an active role in driving a company’s growth and turning big plans into reality? Then join our team! You can look forward to exciting challenges, an inspiring environment, and a work culture that combines flexibility and collaboration – with our 60/40 hybrid model and modern offices in Ratingen as a hub for ideas.

As part of our team, you will take on the following responsibilities:

• You independently analyze and resolve IT issues as part of 2nd-level support, both on-site and remotely, and provide user support for Microsoft Windows, Microsoft 365, endpoint security solutions, mobile devices, workplace systems, and printing environments.
• You install, configure, and maintain software applications and new IT systems.
• You set up, customize, and deploy end-user devices such as laptops, smartphones, and peripheral equipment, ensuring smooth and efficient provisioning.
• You support the lifecycle management of our hardware assets and help manage and track IT equipment throughout its lifecycle.
• You maintain and monitor IT inventory levels and ensure accurate technical documentation.
• You contribute to the implementation of IT security policies and IT standards and support the continuous improvement of our IT processes.
• You support and maintain our media technology systems, helping to ensure reliable day-to-day operations.
• You collaborate closely with various business departments and contribute to delivering a high level of service quality within IT support.

What makes you stand out

• You are currently enrolled in a degree program in Information Technology, Business Informatics, or a comparable field.
• You are proficient in German and have good English language skills, along with strong knowledge of Microsoft Office, Windows, and iOS.
• You have a keen interest in IT support processes and enjoy exploring new technologies and innovations.
• Strong communication skills, a customer-focused mindset, and a friendly, service-oriented approach distinguish you.
• Excellent German and fluent English skills complete your profile.
  
  
  
  

We are looking forward to your application and to applicants who enrich our diverse culture! Regardless of age, gender, origin and sexual identity and orientation. Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis. Many of our employees work part-time or in flexible working models. Please talk to us about the flexibility you need during the application process.

Why DKV Mobility? Here are five good reasons...

At DKV Mobility, we are team players - because we are only successful together! #teamofteams
You should feel welcome with us from the very beginning!

We've been growing for about 90 years

How we do it? We keep adapting our products and business model to meet changing customer needs. That's how we stay mobile and master every challenge the future holds.

There are also many other good reasons to work at DKV Mobility. For example, we offer you comprehensive company health management, parent-child offices (from 2023) and support you in leasing your eBike through our partner Jobrad!

We attach great importance to work-life balance.

We stand for the compatibility of family and career! That's why we offer flexible working hours and family-friendly working time models. In addition, we rely on a balanced mix of on-site meetings and home office.

We support you in your development

We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team! To further your personal development, we offer you access to a modern learning environment - independent of time and location. This way you can also face the challenges of tomorrow!

We are committed to a net-zero future

After reaching our Green Pledge climate target in 2023 by reducing carbon emissions in our own business operations by 50.4% compared to the base year 2019, we set ourselves ambitious net-zero climate targets. The targets have been validated by the Science Based Targets initiative. By 2050, DKV Mobility commits to reach net-zero greenhouse gas emissions across the value chain from a 2022 base year. You want to take climate action? Follow us on our road to net-zero.

We are a certified employer

Our employees trust us. As an employer, we regularly receive awards from independent institutes, e.g. as Top Employer Germany and as Great Place to Work!