Artel Inside Sales Specialist

Nova Biomedical: One Global Brand. One Vision. Together under one name.

Advanced Instruments and Nova Biomedical are now united under one brand, Nova Biomedical, marking a major milestone in our journey to deliver greater value to our customers. By combining our strengths, we're accelerating innovation, supporting critical workflows, and delivering world-class service across the biopharmaceutical and clinical markets.

Job Summary:

The Artel Inside Sales Specialist is a key member of our international sales organization. This role is central to driving lead generation and opportunity creation, ensuring strong service and consumables attachment on every active instrument, and enabling Account Managers to successfully progress opportunities from initial engagement through purchase order.

The Artel Inside Sales Representative operates primarily across key Biopharma accounts, while also supporting the Clinical industry and any environments where single channel pipettes, multi channel pipettes, and automated liquid handling solutions are used.

The ISR is responsible for owning inbound and outbound lead engagement, qualifying and advancing opportunities, supporting quoting and deal progression, and ensuring that field sales teams are supported by a consistent, high quality sales funnel aligned with our annual sales targets and long term growth objectives. This role is instrumental in scaling revenue, accelerating deal velocity, and supporting strategic account growth during a period of portfolio expansion and business integration.

The Inside Sales Representative plays a critical role in fueling the commercial funnel by generating high quality, viable opportunities and actively supporting the sales organization in closing business. This includes achieving quarterly and annual opportunity creation targets and sales quotas (instruments, consumables, and service contracts), as defined in alignment with the International Leadership Team.

This is not a transactional role. It is a highly strategic, execution focused, consultative, and revenue generating position that works closely with Key Account Managers (KAMs), Product Management, Marketing, and Service teams to ensure strong pipeline health, disciplined commercial execution, and sustainable business growth.

If you’re passionate about inside sales and want to be part of a team that is shaping the future of life sciences, we’d love to hear from you, apply today!

Responsibilities:

Outbound Prospecting & Pipeline Creation

• Proactively target and engage laboratories across biopharma, CDMOs, genomics, IVD, and clinical segments
• Execute high-volume, high-quality cold outreach (email, LinkedIn, phone)
• Build and refine multi-touch outreach sequences to maximize response, open, and conversion rates
• Craft compelling, tailored messaging adapted to personas, applications, and market segments

Lead Qualification & Discovery

• Qualify inbound and outbound leads through structured discovery calls
• Understand customer workflows, applications, installed equipment, and pain points
• Identify fit, urgency, and potential value to convert leads into qualified opportunities

Systems and forecasting

• Leverage CRM and sales enablement platforms (e.g., Salesforce, Salesloft, LinkedIn Sales Navigator, ZoomInfo, etc.) to manage pipeline, execute outreach, and maintain accurate customer and opportunity data.
• Provide timely, accurate pipeline updates and forecasting for assigned territory and opportunities.
• Maintain disciplined account and time management practices to maximize productivity and responsiveness.

Opportunity Generation & Funnel Development

• Consistently generate new qualified opportunities on a weekly basis
• Schedule high-quality calls, demos, and meetings for Key Account Managers
• Ensure smooth handover of opportunities through clear communication of context, needs, and next steps
• Feed the field team with pre-qualified, high-quality, actionable pipeline

Territory & Account Planning

• Collaborate with KAMs to align on target accounts and priorities
• Support territory planning based on travel schedules to maximize customer visits and meeting density
• Identify strategic accounts and contribute to account-based outreach strategies

Market Intelligence & Business Insight

• Conduct ongoing market research and business intelligence gathering
• Leverage tools and data to identify new targets, trends, and opportunities
• Capture and share customer feedback, competitive insights, and field intelligence

Aftermarket & Installed Base Development

• Support service contract sales, renewals, and installed-base expansion
• Drive trade-in programs and end-of-life replacement opportunities
• Identify upsell and cross-sell opportunities within existing accounts

Marketing & Campaign Execution

• Actively support marketing campaigns (digital, events, webinars, paid ads)
• Follow up on inbound leads and convert them into qualified meetings
• Provide feedback to marketing on messaging, targeting, and campaign performance

CRM Discipline & Performance Tracking

• Maintain accurate and up-to-date activity and pipeline in CRM
• Track outreach performance, conversion rates, and pipeline contribution
• Operate with clear KPIs and a strong focus on outcomes

Experience Requirements:

• Bachelor’s degree (Business, Life Sciences, Engineering, or related field)

• 3–5 years of experience in inside sales, business development, or similar role

• 3–5 years of experience in the biopharma, biotech, or laboratory instrumentation industry

• Proven experience and track record in technical or complex sales environments

• Strong commercial mindset with the ability to engage technical / scientific stakeholders

• Excellent written and oral communication skills

• Fluent English (mandatory), Additional European languages recommended (French, German, Dutch, Spanish) Skills & Tools

• High level of comfort with sales technology and platforms (ideally Salesforce.com)

• Familiarity with outbound and prospecting tools (LinkedIn Sales Navigator, Salesloft, ZoomInfo, or similar)

• Proficiency with Microsoft 365 · Strong organizational and pipeline management skills

Work Location: Remote (Key European Country)

Nova Biomedical believes in transparency and integrity throughout all we do, including compensation. The provided salary range for this role represents the expected base salary or hourly rate for this opening. Actual compensation will be commensurate with the candidate’s experience and may vary based on individual factors such as location, skills, and education.

About the company

At Nova Biomedical, we’re not just building instruments, we’re powering breakthroughs that improve lives. Our smart, science-driven solutions are trusted in over 100 countries to speed drug development and enhance patient care.

Our integration brings together more than 70 years of scientific excellence with Nova’s cutting-edge innovation, forming a powerhouse of precision, purpose, and possibility. With FDA-registered, ISO-certified manufacturing, more than 125 FDA approvals, and industry-trusted diagnostics, we’re setting new standards in quality and reliability. Nova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic (IVD) instrumentation, dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences.

With headquarters in Norwood and Waltham, Massachusetts, and a global team of nearly 2,000 employees, we’re building a collaborative, empowered culture grounded in shared values: Customer Centricity, Ingenuity, Ownership & Accountability, Collaboration, and Integrity.

Working at Nova Biomedical means joining a mission-driven organization where your contributions matter. Whether you're in engineering, science, manufacturing, or support, you’ll be part of a team that values innovation, invests in your growth, and is committed to making a real-world impact on global health.

Explore what’s next with us at novabiomedical.com or aicompanies.com

EEO Statement:

Nova Biomedical takes pride in being an equal opportunity employer committed to hiring a diverse and inclusive workforce. As a part of our commitment to a diverse and inclusive workforce, Nova Biomedical will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.

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