Technical Implementation Lead (m/f/d)

Company Description
Everyone's story matters. Come shape your story with us at Riverty.

But where does that take you?

To one of our 30 hybrid workspaces – designed for exchanging ideas, learning from others, and shaping the way we work. An international community of over 4,000 people, representing almost 80 nationalities across 11 countries. United by one mission: Combining empathy, advanced technology and data-driven insights to keep people and businesses in flow. With payments made for them. So that they don't have to worry about it.

And there's more. We are part of the family-owned Bertelsmann group. Established. Corporate. In a fast-paced industry. We enable flexible payments in various industries, simplifying the financial management of known brands and helping people repay debt to build financial confidence. In short: shaping FinTech.

Job Description
We are looking for a

Technical Implementation Lead (m/f/d)

(unlimited, full-time) Join our team at our location in Heerenveen or Verl – flexible working conditions available

In this role, you will:
Lead and develop the Technical Implementation team, driving performance, engagement, and continuous growth.
Own the end-to-end delivery of technical client and partner implementations, ensuring quality, efficiency, and client satisfaction.
Leading the transformation of the Technical Implementation team by evolving its operating model, capabilities, and ways of working to support Riverty's future growth and strategic direction.
Provide leadership across cross-functional initiatives by collaborating closely with Product, Commercial, Partner Management, and Operations.
Drive operational excellence through data-driven decision-making, process optimization, and the adoption of automation and AI.

Qualifications
Qualifications:
Bachelor's degree or equivalent qualification in Business Informatics or a similar field or equivalent practical experience.
Several years of experience in Technical Implementation, Solution Engineering, Client Onboarding, Technical Consulting, or a comparable customer-facing technical role within FinTech, Payments, SaaS, or eCommerce.
Strong understanding of API-based integrations, enterprise client onboarding, system integration lifecycles, testing, and implementation governance. Experience with Jira, Confluence, Postman, API documentation (OpenAPI/Swagger), and CRM platforms is an advantage.
Proven ability to lead cross-functional initiatives, build trusted relationships with technical and business stakeholders, and influence decisions across Product, Commercial, Sales, Risk, Engineering, and Operations.
Excellent communication, collaboration, and stakeholder management skills with a proactive, hands-on mindset, strong ownership, structured problem-solving, and the ability to create clarity in complex environments.
Fluent in English (written and spoken). German and / or Dutch is a plus.

Additional Information

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