Operational Excellence Manager Training Global Air & Sea (m/f/d)

Job Req Number:

119199
Arbeitszeitmodel: Vollzeit
Division: DEU - Schenker Aktiengesellschaft (Air & Sea)
Stadt: Frankfurt am Main

We are actively searching for a Operational Excellence Manager Training, Air & Sea (m/f/d) in Frankfurt am Main.

Your Benefits*

• Financial Benefits: Capital-forming benefits, company pension scheme, employee discounts, DSV employee card with a monthly net credit, job bike, anniversary payments
• Health and Mobility: Supplementary health insurance (depending on division), screen work glasses, group accident insurance
• Onboarding: Extensive onboarding with an individual training plan
• Team: A great, dedicated, and motivated team, flat organizational structures, and an open working atmosphere
• Variety: A diverse range of tasks with significant decision-making freedom at a global player
• Flexibility: A modern workplace including a transparent flexitime policy and the option to work remotely
• Development: Regular training and development programs, e‑learning offerings, and initiatives such as Talents@DSV to keep your skills up to date. Tailored development programs are also possible.

Purpose of the position:

Drive the development, governance, and continuous improvement of global training content and frameworks for Air & Sea operations. Collaborate with global, regional, and country OPEX teams to enhance operational performance and support strategic initiatives.

Key Responsibilities:

• Develop, maintain, and continuously improve training content (incl. digital learning modules), ensuring accuracy, relevance, and effectiveness
• Manage training initiatives and projects derived from the global Air & Sea strategy
• Act as key point of contact for global training governance within Air & Sea
• Identify and prioritize training needs through collaboration with stakeholders, user feedback, and performance insights
• In collaboration with OPEX Optimization and Processes drive change management and process improvements for global operational processes
• Support division in preparation for major change initiatives and system or process updates (e.g., new system roll-out, major process changes)
• Provide guidance to the OPEX community for any process or functional changes from the TANGO release
• Provide process and technical expertise to ensure quality and consistency of OPEX training materials
• In-depth understanding of business process context and operational environments in global freight forwarding with focus on Air- and Seafreight
• Excellent communication and interpersonal skills, with the ability to communicate technical information to non-technical users
• Ability to work independently and as part of a team across dimensions, levels and cultures of large matrix organizations

Required Experience:

• At least 3 years of experience in Air- or Seafreight operations or equivalent position providing operational knowledge
• Profound knowledge of freight forwarding with focus Air- and/or Seafreight
• Preferably experience delivering Training or Teaching either in-person or remote
• Bachelor’s degree in related technical / business areas or equivalent work experience.
• Excellent verbal and written communication skills with ability to create visually effective training materials
• Fluency in written and spoken English

Your Contact:

Please apply with your complete application documents via Employee Central. This video shows you how to proceed with the internal application process:

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People with severe disabilities and those with equal status will be given preferential consideration if they are equally qualified.

* Benefits may vary depending on location or division.

DSV – Globaler Transport und Logistik

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Als weltweit führendes Unternehmen im Bereich Transport und Logistik blicken wir auf eine
außergewöhnliche Wachstumsgeschichte zurück. Lass uns gemeinsam wachsen, während wir
weiter innovativ sind, digitalisieren und auf unseren Erfolgen aufbauen.
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zuverlässige Dienstleistungen anzubieten, die Bedürfnisse unserer Kunden zu erfüllen und sie
in ihrer Zielerreichung zu unterstützen. Unser Weg zum Erfolg führt über Menschen wie dich –
mit neuen Ideen, frischen Perspektiven und echtem Ehrgeiz.
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