Billing Rep- Physician Billing- Remote

We’ve made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

This job is responsible for Ochsner billing services ensuring the financial security of accounts in the Accounts Receivable (AR) for Ochsner patients to ensure receipt of appropriate cash and other financial adjudications to settle account balances. This role involves performing billing activities related to account resolution and includes communication to payors, departmental leadership, and other departments throughout the Revenue Cycle. Responsibilities may include the effective handling of bad debt, charity care, cash collections, yield affecting adjustments, accounts receivable days and accounts receivable over 90 days.

Education

Required – High school diploma or equivalent

Work Experience

Required – 6 months related experience in hospital, clinic, medical office, business services/revenue cycle, front line registration, financial counseling, banking, hotel, retail and/or customer service

Preferred – 2 years related experience in hospital, clinic, medical office, business services/revenue cycle, front line registration, financial counseling, banking, hotel, retail and/or customer service

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of information.

• Effective verbal and written communication skills and the ability to present information clearly and professionally.

• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.

• Good time management skills and ability to work self-directed (with minimal supervision).

• Resolves billing inquiries utilizing a variety of tools (i.e. computer software, reports, computerized operating systems, interdepartmental resources, newsletters, and payor websites).

• Provides feedback to revise and improve billing processes.

• Meets billing deadlines and productivity measures while maintaining accuracy and quality.

• Supports change initiatives.

• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

The incumbent has no occupational risk for exposure to communicable diseases.

We encourage those who apply to be aware that the position may be remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at (select option 1) or This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

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