Event Registration Coordinator (On-Site) | EU

HYROX is a global sports event series that combines running and functional fitness training in a unique race format. Founded in Germany in 2017, HYROX has evolved into a worldwide fitness movement with events across five continents, attracting tens of thousands of athletes every season.

To support our growing Ticketing & Marketing team, we are looking for a committed Events Registration Coordinator (On-Site) (m/f/d) to join our HYROX EU Event team on a full-time basis. This is a fully on-site, execution-focused role. The primary purpose of this position is to travel directly to our event venues across Europe, supporting local teams and ensuring a seamless, high-quality registration experience for all participants on event days as well as during setup days.

You will be traveling extensively, both during weekdays for setup/pre-event operations and on weekends for race days, attending 15–20 multi-day HYROX events per season across Europe.

YOUR RESPONSIBILITIES

• End-to-End Registration Management: Oversee the full registration process on-site, from hardware setup and pre-registration through to event day execution and post-event breakdown.
• Technical On-Site Setup: Ensure all registration hardware (laptops, scanners, printers, tablets) is set up correctly, tested, and fully functioning throughout the event weekend.
• Team Supervision & Leadership: Brief, train, supervise, and support local registration staff and volunteers to maintain high and consistent service standards.
• Troubleshooting & Customer Care: Handle on-the-spot registration, check-in, or ticketing issues in a calm, professional, and customer-focused manner.
• Policy & Compliance Enforcement: Enforce event policies and Terms & Conditions regarding waivers, missing tickets, late arrivals, or disputes, reporting major incidents to Event Operations.
• Cross-Functional Collaboration: Work closely with Event Production, Ticketing, and Logistics teams to collaboratively solve complex on-site operational challenges.
• European Tour Travel: Travel to and execute registration operations at 15–20 multi-day HYROX events across Europe per season.

YOUR PROFILE

• Experience Level: Independent, adaptable, entry-level candidates or early-career professionals with initial practical experience in live events, hospitality, ticketing, or event operations.
• Maximum Travel Willingness: Exceptional willingness and flexibility to travel extensively across Europe (attending approximately 15–20 multi-day events per season).
• Problem-Solver Mindset: Hands-on mentality with strong organisational skills and the ability to think on your feet and stay calm under pressure in a fast-paced environment.
• Tech Affinity: Comfortable setting up, handling, and troubleshooting basic event technology and hardware (scanners, printers, tablets, laptops).
• Communication & Team Skills: Clear visual and verbal communicator with strong interpersonal skills to lead volunteer teams and interact positively with athletes.
• Language Skills: Fluent in English and Italian or French; knowledge of German or other (European) languages is a plus.
• Location: You can be located in Milan, Hamburg, Paris or London.
• Passion: A strong passion for sports, live event culture, and the HYROX brand.

WHAT WE OFFER

• The opportunity to take on responsibility in a fast-growing, international company with a strong sports DNA.
• Flat hierarchies, quick decision-making processes, and plenty of room for your ideas.
• A motivated, international team with a genuine passion for sports and events.
• A healthy work-life balance thanks to flexible, trust-based working hours.
• Employee discounts in our HYROX stores.

INTERESTED?

Then we look forward to receiving your application. Simply upload your CV as a PDF (without a photo) and answer the questions in the application form. Your contact person is Isabelle (HYROX People).

We are committed to creating an inclusive and respectful work environment. All qualified applicants will receive consideration for employment without regard to ethnicity, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or any other protected characteristic. We value diversity and are committed to fostering equal opportunity for all.