Supply & Logistics Operations Manager DACH

Job Description

Objective for the company:

Under the supervision of the Senior Finance & Logistics Manager & Customer Care Lead, the role objective is to manage, coordinate and execute demand planning, supply, logistics and operational tasks for Sobi's across Germany, Austria and Switzerland (DE – AT – CH).

The overarching goal of the Finance & Logistics & Customer Care department — ensuring reliable, timely and patient-focused delivery of Sobi's products, including in urgent and emergency situations — is strongly connected with the purpose and responsibilities of this role. Building a genuine understanding of how demand is generated, including patient-driven demand, and translating this understanding into robust, well-coordinated supply and logistics execution is a high-impact responsibility within Sobi, directly contributing to patient supply reliability across the DACH region.

The role covers local S&OP and demand planning activities, logistics launch readiness, and close coordination with Regulatory Affairs and Quality, including acting as the local IFS system contact. It also carries finance-related interfaces — including net sales and volume reporting, Gross-to-Net administration and period close support — and coordination tasks connected to the Order-to-Cash process and the day-to-day operations of the customer care team.

The candidate works closely with other members of the Finance & Logistics department, local cross-functional teams, and Regulatory Affairs and Quality to prepare and support demand, supply and finance-related tasks — and, where urgent situations require it, contributes directly e.g. to emergency deliveries so patients receive their treatment without delay.

Logistics, Demand & Supply (DE – AT – CH)

• Support and coordinate local S&OP / demand planning activities for DE – AT – CH
• Build a genuine understanding of how demand is generated — including patient-driven demand
• Assist with local launch readiness tasks for logistics, helping ensure new products reach patients smoothly and on time
• Act as a bridge to Regulatory Affairs & Quality, helping keep supply-related tasks compliant and aligned
• Serve as local ERP system contact, supporting system adoption and troubleshooting

Finance Interfaces (DE – AT – CH)

• Support net sales/volume analytics & reporting, including Daily Sales Reporting
• Assist with Gross-to-Net (G2N) administration and contribute to G2N tasks during period close
• Generate insights from distribution channel and G2N controlling
• Contribute to wholesale and hospital channel customer strategy discussions
• Support ERP planning on net sales, volume, and price

Customer Care Task Support (DE)

• Support tasks within the Order-to-Cash process, helping ensure systems and processes run smoothly
• Coordinate day-to-day tasks with the customer care team, without formal management responsibility
• Contribute to training and onboarding materials for existing and new products/processes
• Identify and support process improvement initiatives, including AI-supported order handling and other automation opportunities

Qualifications

• University degree in a relevant field
• Minimum 2–3 years of professional experience
• Background in supply, logistics, planning or broader finance functions
• Advanced Excel capabilities
• Strong PowerPoint skills
• Strong practical experience with ERP systems
• Experience monitoring and interpreting financial and operational performance KPIs
• Advanced data-management and visualisation skills, including Power BI
• AI-native mindset and ability to apply AI tools to operational work
• Strong analytical, cross-functional and hands-on problem-solving skills
• Highly organised and rigorous, with a strong commitment to timelines and deadlines while remaining flexible as priorities change
• Strong analytical and project/team management skills and innovative thinking
• Ability to perform successfully in highly dynamic and rapidly changing environments
• Active involvement in and contribution to the continuous optimization of internal processes and external workflows
• Structured, analytical, team-oriented and independent working style with a high level of self-motivation and reliability. Willingness to accept responsibility, Sense of duty and urgency
• Fluency in German at native level and proficiency in English at business level are required, both written and spoken

Additional Information

All Sobi employees need to demonstrate behaviors in line with Sobi's core values: Care, Ambition, Urgency, Ownership and Partnership. Are you ready to be on the Sobi team? Come join a culture that empowers every person to be the person that makes a difference for rare disease.

Why Join Us?

We are a global company with over 1,900 employees in more than 30 countries and are committed to the societies where we operate. With a deeply skilled management team directing our day-to-day wins, and a Board with a stellar track record, we’re ready to take on the world’s diseases, ailments and adversity. Our people believe they have the power to make a positive impact in others’ lives because that’s exactly what we do here. If you’re seeking a career that taps into your talents in a way that makes the world a better, healthier place, we just may have a job for you.

We know our employees are our most valuable asset, and our culture conveys that. We offer a competitive benefits package, to support the health and happiness of our staff.

Sobi Culture

At Sobi, we refuse to accept the status quo. This is because we have witnessed first-hand the challenges facing those affected by rare diseases, and have used this knowledge to shape our business to find new ways of helping them.

As a specialized biopharmaceutical company, we are dedicated to rare diseases. And we see this focus as a strength. By effectively turning our research into ground-breaking treatments, we help make medicine more accessible and open up more possibilities for patients and more opportunities for those caring for them. This has been our approach since day one, but we know we can’t change the world of rare diseases on our own. Accomplishing this requires strong partnerships with patients, partners and stakeholders across the entire value chain. Together, we define how our business can create solutions that serve the needs of those affected by rare diseases while facilitating sustainable growth.

An Equal Opportunity Employer

Sobi is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Sobi are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity, protected veterans and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status or protected groups by the laws or regulations in the locations where we operate.

Sobi is an affirmative action and equal opportunity employer. Disabled/Veterans. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request reasonable accommodations by sending an email to talentacquisition@sobi.com.