Office & Studio Administrator / Office Manager (m/f/d)

About the role

We run a busy livestreaming and live-commerce studio. We're looking for a hands-on, reliable Office & Studio Administrator to keep the studio and office running smoothly day to day — so our hosts and production team can focus on going live. This is a practical, on-site role for someone organized, proactive, and comfortable switching between admin tasks, light physical work, and keeping our sets camera-ready.

It's a great fit for someone who likes variety, takes ownership without being micromanaged, and is happy working flexible hours including afternoons and evenings.

Tasks

What you'll do

Office, supplies & procurement

• Keep the office and studio fully stocked at all times — food, drinks, cleaning products, and other consumables.
• Monitor stock levels, place orders, receive deliveries, and maintain simple records of purchases and spending.
• Liaise with suppliers, compare options, and help keep costs under control.

Studio & operational support

• Set up, reset, and tear down livestream sets before and after sessions.
• Keep studios, sets, and shared spaces clean, organized, and camera-ready at all times.
• Restock products, props, and supplies as needed between live sessions.
• Support the team with practical day-to-day operational tasks to ensure livestreams run smoothly.

Facilities & office management

• Help maintain a clean, safe, and well-organized working environment.
• Assemble and arrange furniture, support office and studio reconfigurations, and coordinate maintenance or repairs when needed.
• Take ownership of general office operations and proactively solve day-to-day issues a they arise.

Flexibility

• Be available on a flexible schedule, including afternoons and later into the evening, to support live sessions and studio needs.

Requirements

What we're looking for

• Highly organized and dependable, with a "I'll take care of it" attitude.
• Comfortable with hands-on, physical work (assembling furniture, moving/lifting equipment and supplies, setting up sets).
• Proactive — anticipates needs (like restocking) before being asked.
• Flexible with working hours, including afternoons and evenings.
• Good at juggling several small tasks and keeping things tidy and on track.
• Reliable, trustworthy, and easy to communicate with.

Nice to have

• Experience in facilities, office management, hospitality, events, or studio/production support.
• Basic comfort with simple tools (ordering platforms, spreadsheets, messaging apps).
• A driving licence (useful for pickups and supply runs).

Benefits

What’s In It For You

• Front-Row Seats to the Future: Join the #1 TikTok Shop partner in Germany. You won’t just be watching social commerce grow; you’ll be the one building it across Europe for the world’s most iconic brands.
• A "Day One" Culture: We move fast. Enjoy an international, high-vibe team environment where your ideas don't get stuck in meetings—they get executed.
• Direct Impact, Zero Red Tape: Work in a flat hierarchy where you collaborate directly with seasoned experts and have the autonomy to own your projects.
• The Cologne Lifestyle: Our modern HQ is located right in the heart of Cologne, surrounded by the city's best energy (and coffee).
• Serious Growth: Whether it’s client management, creative production, or deep-dive e-commerce, you’ll be gaining a toolkit that is currently the most in-demand in the global marketing industry.
• Team Spirit: We work hard, but we celebrate even harder with regular team events and an appreciative, open atmosphere.

We are the largest TikTok Shop partner in Europe, and we are looking for someone to help us bridge the gap between creative production and modern e-commerce. If you’re ready to lead the social commerce revolution in Europe, we’re ready for you.

About Us:

GENUINE is one of Germany's leading TikTok Shop partners with offices in Shanghai, Cologne, Hong Kong, and Berlin. Our team brings more than nine years of experience from the social commerce market in China and Southeast Asia. GENUINE was founded in 2017 by Damian Maib in Shanghai. There, we helped German brands gain a successful foothold in China and position their products in front of millions of consumers. Since 2025, we have also been active in Europe, assisting leading companies in setting up their TikTok Shops.

Genuine is a top China E-commerce & Social Media Marketing Agency that helps brands enter and thrive in the intricate Chinese market, offering full-service solutions for seamless brand expansion.