German Speaking Store Sales Representative (PremiumCigars)

Employment Type: Full-Time (5 days/week, rotating schedule between Monday and Saturday) Required Experience: 3+ Years Language Requirements: Fluent German (C2 Level) & Functional English (B1 Level) Target Compensation: €30,000 – €45,000 Base Salary + Perks & Discounts Sector: Luxury Goods / Premium Tobacco & Spirits Retail Store Overview & Mission Established as a hallmark of fine taste in Berlin since 1997, our luxury retail boutiques specialize in high-end cigars, rare spirits, and lifestyle accessories. Operating across four flagship locations in the city, we pride ourselves on exceptional quality rather than volume, maintaining rigorous climate-control and aging standards to ensure an uncompromised product experience. We are seeking a service-minded Store Sales Representative to deliver a top-tier, on-site retail experience, support storefront operations, and share a passion for fine craftsmanship with our clientele. Role Overview & Key Responsibilities In this multi-faceted, fully on-site sales role, you will balance in-person customer engagement with boutique operational support and in-store order fulfillment. Client Advisory & Sales: Offer tailored guidance to new and returning patrons purchasing luxury cigars, fine spirits, and specialized accessories directly on the sales floor. Customer Experience: Drive active customer engagement, cultivate long-term client loyalty, and maintain a polished boutique presentation. Point of Sale & Admin: Manage cash register transactions, process daily sales reconciliations, and handle basic day-to-day administrative duties on-site. Inventory & Order Fulfillment: Process incoming shipments, assist with stock counts, and manage pick-and-pack fulfillment for web shop orders directly from the store. Tasting Events: Assist in organizing and conducting in-store cigar tastings and exclusive customer events. Digital Support: Assist with basic e-commerce maintenance and processing online order workflows from the shop location. Candidate Profile Mandatory Qualifications Experience: Minimum 3 years in retail, luxury sales, hospitality, or an equivalent customer-facing environment. Language Skills: Fluent German skills (C2 Level) alongside solid, functional English communication (B1 Level). Commercial Drive: Strong sales orientation with a natural confidence in guiding high-end consumers. Lifestyle Alignment: Comfort with cigar culture and a willingness to work within environments where cigars are sampled and smoked. Operational Capability: Comfortable managing point-of-sale systems, cash handling, and basic store administration. On-Site Availability: 100% willingness to work on-site across store locations on a 5-day rotating schedule operating Monday through Saturday. Preferred Experience Prior exposure to luxury, high-end, or lifestyle retail environments. Practical knowledge of cigars, fine wines, spirits, or luxury tobacco products. Familiarity with retail e-commerce fulfillment or warehouse inventory management. Background in event hosting or premium hospitality services. Non-Negotiable Criteria Inability or reluctance to work full-time on-site in a retail storefront. Inability or reluctance to work in environments with active cigar smoke. Unwillingness to work Saturday retail shifts. A history of frequent job hops (short-term roles lasting only a few months without clear rationale). Lack of C2-level German fluency. Benefits & Work Culture Team Culture: Join a close-knit, collaborative team with open communication and flat hierarchies. Product Tastings: Participate in regular staff cigar sampling sessions and educational product tastings. Generous Discounts: Exclusive employee rates on luxury cigars, spirits, and accessories, plus a €50 monthly Edenred benefit voucher after the first year. Additional Perks: Tiered health-related benefits and long-term career stability in a premier luxury retail business. Competitive Pay: Target annual base salary ranging from €30,000 to €45,000, tailored to experience.