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Lancesoft Europe
Quality Engineering Consultant – Enterprise SaaS PlatformLancesoft Europe • Bavaria, BY, Germany
Quality Engineering Consultant – Enterprise SaaS Platform

Quality Engineering Consultant – Enterprise SaaS Platform

Lancesoft Europe • Bavaria, BY, Germany
Vor 5 Tagen
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Stellenbeschreibung
Description:
[strong data-olk-copy-source="MessageBody"]Quality Engineering Consultant Enterprise SaaS Platform External Consultant | Project-Based Engagement | Remote-Compatible Overview We are seeking an experienced Quality Engineering Consultant to provide specialised QA services on a cloud-native enterprise SaaS platform serving more than 15,000 business customers globally. The platform is built on SAP BTP / CAP and incorporates AI-powered features requiring specialised testing expertise. The engagement combines hands-on test automation deliverables with Agile facilitation services and advisory expertise on critical quality and defect topics. Beyond core QA deliverables, the consultant will provide advisory services for a programme focused on AI-driven efficiency improvements in customer service operations covering the quality uplift of an existing customer-facing chatbot and contributing expertise toward the development of a next-generation AI-powered service agent. The consultant will additionally provide specialist input on high-complexity (3rd-level) escalation cases that require deep platform and integration knowledge. Scope of Services Quality Engineering
  • Define and evolve the end-to-end test strategy (regression, integration, performance, AI feature validation)
  • Design and deliver automated test suites (Tricentis Tosca, Selenium/Playwright) integrated into Azure DevOps CI/CD pipelines
  • Advise on Shift Left practices define acceptance criteria and test scenarios during sprint refinement
  • Review and advise on quality gates; provide analysis of pipeline failures and deployment readiness
  • Prepare and present quality KPI reports (defect density, OSAT, automation ratio, test coverage)
Agile Facilitation Services
  • Provide facilitation services for Scrum ceremonies: sprint planning, refinement, retrospectives, and PI planning
  • Advise on backlog structure: story readiness, acceptance criteria quality, and cross-team dependency resolution
  • Contribute to the coordination of ART-level events and Program Increment delivery activities
  • Analyse delivery metrics (cycle time, defect-escape rate) and provide written recommendations for process improvements
AI Testing & Service Quality Advisory
  • Define acceptance criteria frameworks for non-deterministic AI features (output quality, hallucination rate, latency targets)
  • Provide guidance on prompt regression approaches across model versions; advise on retrieval quality, chunking, and grounding accuracy
  • Deliver advisory services for the AI-efficiency programme in customer service operations: chatbot answer-quality improvement and AI service agent development
  • Provide recommendations on AI tooling adoption (Claude Code, JIRA AI Agents, Tosca AI) based on project findings
Complex Incident Analysis & Platform Quality Advisory
  • Provide specialist analysis and advisory input for high-complexity (3rd-level) escalation cases requiring cross-layer investigation (ABAP, CAP microservices, AI pipelines)
  • Conduct root-cause analysis and deliver resolution guidance for critical platform quality incidents
  • Advise on post-release quality monitoring using Dynatrace and Kibana across distributed service layers
Required Skills & Qualifications
  • SAFe 6 Scrum Master certification (Scaled Agile, Inc.)
  • 8+ years of QA / test engineering experience in enterprise or SaaS platform environments
  • Tricentis Tosca design, build, and extend regression and integration test suites
  • Azure DevOps CI/CD define quality gates, diagnose test pipeline failures, advise on release readiness
  • AI feature testing: non-deterministic output validation, prompt regression, RAG / retrieval quality evaluation
  • SAP CAP / CDS read service definitions and validate OData contracts; familiarity with BTP deployment model
  • API testing: Postman / Newman; UI testing: Selenium, CBTA, or equivalent framework
  • ABAP debugging fundamentals (ADT, NetWeaver segw / srt_util) for on-premise integration analysis
  • Python scripting for test data preparation, automation tooling, and quality reporting
  • GDPR / compliance testing: anonymisation, PII lifecycle, and right-to-stop-processing validation
Beneficial Background
  • Prior project experience with learning & certification platforms or B2B SaaS licence provisioning
  • Familiarity with LangGraph multi-agent workflows and MLflow experiment tracking
  • Observability tooling: Dynatrace, Kibana / ELK stack
  • Knowledge of SAP Learning / Certification platform architecture or related ABAP legacy integration patterns
  • Exposure to consumption-based billing validation and metering event testing
Technology Stack Tricentis Tosca SAP CAP/CDS SAP BTP (Cloud Foundry) SAP AI Core LangGraph Azure DevOps Dynatrace Kibana ABAP / SAP NetWeaver Python MLflow Databricks Postman / Newman Selenium Playwright Vitest Enable Skills-Based Hiring No
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Additional Details

  • Risk Level : Level 4
  • Known Resource Email Address : (No Value)
  • Known Resource First Name : (No Value)
  • Known Resource Last Name : (No Value)
  • Known Resource Phone Number : (No Value)
  • Work delivery location (Country) : Germany | DE
  • Work delivery location (City) : remote
  • User Type : 33 Nonbillable Self Employed Worker
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Quality Engineering Consultant – Enterprise SaaS Platform • Bavaria, BY, Germany

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