Customer Engineer Pdc Sem

Job Description

Job Description Who We Are \ N \n
\nApplied Materials is aglobal leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. \ N \n
\nWhat We Offer \ N \n
\nSalary: €52,000.00 - €71,500.00\ N \n
\nLocation: Dresden,DEU\ N \n
\nYou'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. \ N \n
\nAt Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. \ N\n
\nAs a FieldService Engineer (Customer Engineer) at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.\ N\n
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\nLocation: Regensburg, Germany (on-site at client facility)About the Role\ N \n
\nAs a Customer Engineer, you will support advanced semiconductor equipment directly at our customer's site, ensuring performance, reliability, and continuous operation. This role combines hands-on technical work with close customer interaction in a fast-paced, high-tech environment. You will work alongside international engineering teams and play a key role in maintaining production stability. \ N \n
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\nResponsibilities \ N \n
\nPerform installation, start-up, and qualification of complex equipment with a high level of independence \ N \n
\nDiagnose, troubleshoot, and repair system issues to ensure maximum uptime and performance \ N \n
\nRespond to production-related incidents and participate in escalation processes in collaboration with global engineering teams \ N \n
\nExecute preventive maintenance, system upgrades, and hardware retrofits \ N \n
\nAnalyze equipmentperformance and implement improvements to increase availability and reduce operational costs \ N \n
\nFollow established procedures, checklists, and technical documentation, ensuring compliance with current standards \ N \n
\nSupport process-related topics and collaborate closely with customers and internal stakeholders \ N \n
\nMaintain strong customer relationships through clear communication and high-quality service delivery \ N \n
\nIdentify potential risks or dissatisfaction early and initiate corrective actions \ N \n
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\nRequirements \ N \n
\nDegree or vocational training in Electrical Engineering, Mechatronics, Mechanical Engineering, or a related technical field \ N \n
\nExperience in field service, maintenance, or working with complex technical equipment \ N \n
\nStrong troubleshooting and analytical problem-solving skills \ N \n
\nAbility to work independently in a high-responsibility, customer-facing role \ N \n
\nStructured and reliable working style, even under pressure or in dynamic environments \ N \n
\nStrong communication skills and ability to explain technical information clearly \ N \n
\nTeam-oriented mindset with willingness to collaborate across international teams \ N \n
\nCommitment to safety, quality, and continuous improvement \ N \n
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\nWhat We Offer \ N \n
\nWork with advanced technologies in one of the world's most innovative industries \ N \n
\nA dynamic, international work environment with strong collaboration across global teams \ N \n
\nOpportunities forcontinuous learning and professional development \ N \n
\nA role with direct impact on customer success and production performance \ N \n
\nHigh level of responsibility and autonomy in daily work \ N \n
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\nInterested?\ N If you are looking for achallenging role in a high-tech environment where you can make a real impact, we would like to hear from you. Apply now and become part of a team that is shaping the future of advanced technology. \ N\n
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\nAdditional Information \ N \n
\nTime Type: Full time\ N \n
\nEmployee Type: Assi